JOSHUA H. DALISAY
Summary
Offering positive attitude and excellent interpersonal skills, eager to learn and thrive in fast-paced environment. Brings ability to quickly grasp food safety standards while performing tasks efficiently. Ready to use and develop communication and teamwork in a crew member role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Chat Representative
Donvikkk Plays (Pilot and Online Services)
01.2021 - 08.2022
- Managed multiple chat windows simultaneously while ensuring each interaction received personalized attention.
- Resolved customer complaints effectively, resulting in increased customer loyalty and retention.
Education
SHS diploma -
Holy Infant Montessori Center
01.2022
JHS Diploma - undefined
Holy Infant Montessori Center
01.2020
Skills
- Good Microsoft Office knowledge (Word, PowerPoint, Excel)
- Critical thinking skills & adaptability
- Strong communication skills
- Strong work ethic
- Complaint handling
- Multitasking
- Calm and professional under pressure
EXTRACURRICULAR ACTIVITIES
- Customer support representative , Pilot services
- Junior Marketing Association member , NU Fairview
References
Available upon request
Certification
Certificate of Achievement , Wadhwani Foundation – NEN
Recognized by a Global Jury for a high-potential venture created during the entrepreneurship program as part of academic coursework at National University.
Certificate of Participation , Business Convention: "LIMITLESS 2024: Unleash Your Unmeasurable Potentials"
Participated in a business convention organized by the National University Baliwag – School of Business and Accountancy. (February 20, 2024, Victory Coliseum, San Rafael, Bulacan)
Timeline
Customer Service Chat Representative
Donvikkk Plays (Pilot and Online Services)
01.2021 - 08.2022
JHS Diploma - undefined
Holy Infant Montessori Center
SHS diploma -
Holy Infant Montessori Center
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