Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR ACTIVITIES
References
Certification
Timeline
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JOSHUA H. DALISAY

JOSHUA H. DALISAY

Summary

Offering positive attitude and excellent interpersonal skills, eager to learn and thrive in fast-paced environment. Brings ability to quickly grasp food safety standards while performing tasks efficiently. Ready to use and develop communication and teamwork in a crew member role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Chat Representative

Donvikkk Plays (Pilot and Online Services)
01.2021 - 08.2022
  • Managed multiple chat windows simultaneously while ensuring each interaction received personalized attention.
  • Resolved customer complaints effectively, resulting in increased customer loyalty and retention.

Education

SHS diploma -

Holy Infant Montessori Center
01.2022

JHS Diploma - undefined

Holy Infant Montessori Center
01.2020

Skills

  • Good Microsoft Office knowledge (Word, PowerPoint, Excel)
  • Critical thinking skills & adaptability
  • Strong communication skills
  • Strong work ethic
  • Complaint handling
  • Multitasking
  • Calm and professional under pressure

EXTRACURRICULAR ACTIVITIES

  • Customer support representative , Pilot services
  • Junior Marketing Association member , NU Fairview


References

Available upon request

Certification

Certificate of Achievement , Wadhwani Foundation – NEN
Recognized by a Global Jury for a high-potential venture created during the entrepreneurship program as part of academic coursework at National University.


Certificate of Participation , Business Convention: "LIMITLESS 2024: Unleash Your Unmeasurable Potentials"
Participated in a business convention organized by the National University Baliwag – School of Business and Accountancy. (February 20, 2024, Victory Coliseum, San Rafael, Bulacan)

Timeline

Customer Service Chat Representative

Donvikkk Plays (Pilot and Online Services)
01.2021 - 08.2022

JHS Diploma - undefined

Holy Infant Montessori Center

SHS diploma -

Holy Infant Montessori Center
JOSHUA H. DALISAY