Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Joshua Estebe

Store Leader
San Vicente 2,Silang ,Cavite
Joshua Estebe

Summary

Dynamic Store Leader at Alfamart Trading Philippines Inc, recognized for enhancing customer satisfaction and achieving sales targets through effective team management and strategic planning. Expert in store operations and employee engagement, I successfully reduced shrinkage and implemented loss prevention strategies, fostering a positive work environment that drives profitability.

Overview

8
years of professional experience
3
Certifications

Work History

Alfamart Trading Philippines Inc

Store Leader
06.2018 - Current

Job overview

  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
  • Planned optimal workflow through successful scheduling and task delegation.

Education

Cataingan National High School
Cataingan ,Masbate

High School Diploma from BSED Mathematics(Undergrad)
04.2018

Skills

Store operations

Store safety

Team management

Promotions planning

Employee engagement

Customer service

Team leadership

Scheduling coordination

Sales strategies

Certification

Store Operation Leader and Advancement Roadmap

Timeline

Store Leader

Alfamart Trading Philippines Inc
06.2018 - Current

Cataingan National High School

High School Diploma from BSED Mathematics(Undergrad)
Joshua EstebeStore Leader