Summary
Overview
Work History
Education
Skills
References
Timeline
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JOSHUA A. SILVESTRE

JOSHUA A. SILVESTRE

Information Technology Support
Pasig, Metro Manila

Summary


Infrastructure technology professional with strong background in system optimization and network management. Known for delivering reliable infrastructure solutions that enhance operational efficiency. Highly collaborative and results-driven, consistently adapting to evolving project requirements. Skilled in technical troubleshooting and leading teams to success.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Junior Infrastructure Engineer

INDRA PPHILIPPINE
08.2018 - Current
  • Provide assistance in fixing computer software and hardware at AXA Philippines and the Philippine National Bank.
  • Support some branches of PNB in Metro Manila.
  • Provides configuration and installation of new desktops and laptops.
  • Remotely support some of their issues regarding printing.
  • Install the router in some PNB branches.

Computer Technician | Technical Support

MICRO COMPUTER LEADER
06.2013 - 05.2018
  • Provides assistance in fixing computer software and hardware issues in Meralco Branches.
  • Performs an inventory of hardware from different Meralco branches all over Metro Manila, and some nearby provinces.
  • Provides testing and deployment of new computer units to Meralco branches, as needed.

On-The-Job Trainee

MICRO COMPUTER LEADER
09.2013 - 11.2013
  • Trainee assigned to the IT Field Support Department of Meralco (Main Office).
  • Provides first-level support for hardware and software issues to business partners and internal clients.

Education

Associate of Applied Science - Computer Hardware Servicing

Gateways Institute of Science And Technology
05.2011 - 02.2013

Associate of Science - Electrical, Electronics And Communications Engineering

RIZAL TECHNOLOGICAL UNIVERSITY
05.2010 - 03.2011

Skills

System formatting proficiency

References

  • Francis Jardiolin Jr. PNB Branch Manager , +639.1750.008.020
  • Emmanuel Pusung Jr., Indra Philippines , IT Lead Officer +639.190.653.092
  • Reinhard Sarmiento., Indra Philippines, Junior Infrastructure Engineer +639.616.393.680

Timeline

Junior Infrastructure Engineer

INDRA PPHILIPPINE
08.2018 - Current

On-The-Job Trainee

MICRO COMPUTER LEADER
09.2013 - 11.2013

Computer Technician | Technical Support

MICRO COMPUTER LEADER
06.2013 - 05.2018

Associate of Applied Science - Computer Hardware Servicing

Gateways Institute of Science And Technology
05.2011 - 02.2013

Associate of Science - Electrical, Electronics And Communications Engineering

RIZAL TECHNOLOGICAL UNIVERSITY
05.2010 - 03.2011
JOSHUA A. SILVESTREInformation Technology Support