Summary
Overview
Work History
Education
Skills
Photography, Carpentry, Poetry
Timeline
Generic
Jose Roy Victor

Jose Roy Victor

Cainta, Province Of Rizal,RIZ

Summary

Adept at navigating complex customer needs and ensuring timely deliveries, I enhanced satisfaction and safety at Global AC Inc. Leveraging strong time management and customer service skills, I maintained a clean driving record and fostered positive relationships, significantly contributing to operational excellence and client retention. Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results. Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

3
3
years of professional experience

Work History

Retail Driver

Global AC Inc.
11.2023 - 11.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Liaison Officer

GMD Construction Inc.
06.2023 - 09.2023
  • Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
  • Developed strong working relationships with external partners, strengthening
  • Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .

Customer Service Representative

Probe CX
10.2022 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Customer Service Representative

TTEC
03.2022 - 06.2022
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Bachelor of Science - Business Administration And Management

Philippine School of Business Administration
Quezon City, Metro Manila, Philippines
10-1995

High School Diploma -

Siena College
Taytay, Province Of Rizal, Philippines
04-1987

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Traffic law observation

Photography, Carpentry, Poetry

These are some of my talents I believe that I can be used of aside from my driving skills.

Timeline

Retail Driver

Global AC Inc.
11.2023 - 11.2024

Liaison Officer

GMD Construction Inc.
06.2023 - 09.2023

Customer Service Representative

Probe CX
10.2022 - 12.2022

Customer Service Representative

TTEC
03.2022 - 06.2022

Bachelor of Science - Business Administration And Management

Philippine School of Business Administration

High School Diploma -

Siena College
Jose Roy Victor