Joseph Jude Mallari
Facilities And Administration Management
Angeles City
Summary
Experienced and results-driven Facilities Management professional with a strong background in site operations, build-out and expansion projects, and day-to-day issue resolution. Proven ability to manage complex facilities portfolios, ensure compliance with safety and regulatory standards, and lead cross-functional teams to deliver operational excellence.
Certified in Basic Occupational Safety and Health (BOSH) and Construction Occupational Safety and Health (COSH), with a solid understanding of workplace safety protocols and risk mitigation strategies. Adept at optimizing resources, improving service delivery, and implementing sustainable solutions that support business continuity and growth.
Seeking to join a dynamic organization where I can contribute my expertise, collaborate on strategic initiatives, and grow alongside the company while meeting challenges head-on. Committed to continuous professional development and fostering a safe, efficient, and productive work environment.
Overview
25
25
years of professional experience
Work History
Senior Facilities and Administration Executive
Infosys BPM Limited Philippine Branch
07.2022 - Current
- Site Operations Management
- Supervise housekeeping activities and ensure service quality.
- Arrange consumables and supplies for client and VIP visits.
- Coordinate pest control activities and ensure timely execution.
- Manage reservations and readiness of boardrooms, conference rooms, and training rooms.
- Conduct facility rounds to identify snags and raise/close AHD tickets.
- Prepare and submit daily, weekly, and monthly operational reports.
- Collect and verify vendor documents for compliance audits.
- Interact with housekeeping vendors and supervise their performance.
- Muster housekeeping staff, inspect attendance and grooming, and communicate daily priorities.
- Monitor food vendors and ensure hygiene and service standards.
- Oversee equipment operations during shifts and take necessary actions.
- Communicate incidents, issues, and pending problems to the GFM.
- Facilities Services
- Participate in DRBC vendor grooming and service reviews.
- Ensure vendor services meet SLAs through real-time monitoring and periodic evaluations.
- Routinely inspect all services to ensure performance and compliance.
- Oversee and coordinate site fit-outs, renovations, and infrastructure upgrades.
- Manage project timelines, contractor coordination, and quality assurance for facility improvements.
- Provide administrative support to the Global Facilities Manager (GFM) on security, reporting, and service delivery.
- Procurement and Financial Operations
- Initiate and manage PR (Purchase Requests) and PO (Purchase Orders) for facility-related goods and services.
- Coordinate with vendors for quotations, negotiations, and delivery timelines.
- Ensure timely processing of vendor payments and maintain accurate financial records.
- Track procurement activities and align with budgetary guidelines.
- Support inventory management and ensure availability of essential supplies.
- Vendor Management and Accreditation
- Conduct vendor background checks and ensure documentation is complete.
- Manage vendor empanelment and accreditation processes.
- Maintain updated records of accredited vendors and ensure compliance with company standards.
- Monitor vendor performance and conduct periodic reviews.
- Ensure vendors meet contractual obligations and service level agreements (SLAs).
- Coordinate with Finance and Procurement teams to ensure smooth and timely vendor payment processing.
- Asset Management (INFOYS PH - Overall POC)
- Serve as the central point of contact for all asset management activities across Philippine sites.
- Maintain and update the national asset register, ensuring accurate tagging and documentation.
- Coordinate with site teams to ensure consistency in asset tracking and reporting.
- Lead periodic asset audits and reconciliation efforts.
- Ensure compliance with asset lifecycle policies, including procurement, deployment, transfer, and disposal.
- Generate consolidated asset reports for management and audit purposes.
- Compliance and Permit Management (Clark)
- Act as the Compliance Officer for the Clark site, ensuring adherence to local regulations and company policies.
- Manage the end-to-end process of government and regulatory permit renewals (e.g., business permits, fire safety, environmental clearances).
- Maintain a compliance calendar and ensure timely submission of all required documents.
- Keep records of all permits, licenses, and compliance-related documentation for audit readiness.
- PEZA Coordination (Clark - POC)
- Serve as the primary liaison with the Philippine Economic Zone Authority (PEZA) for the Clark site.
- Ensure timely submission and renewal of PEZA-related permits, registrations, and reports.
- Coordinate with internal departments and PEZA representatives to ensure compliance with economic zone regulations.
- Maintain documentation and records required for PEZA audits and inspections.
- Address PEZA-related inquiries and ensure alignment with operational and regulatory standards.
- Site Safety Officer 3 (Clark)
- Oversee site safety protocols and ensure compliance with health and safety regulations.
- Conduct safety audits, inspections, and risk assessments.
- Lead incident investigations and implement corrective actions.
- Facilitate safety training and awareness programs for staff and vendors.
- Maintain safety documentation and ensure readiness for internal and external audits.
- Team Leadership
- Lead and manage the facility team to ensure timely and quality service delivery.
- Coordinate with internal departments and external vendors for smooth operations.
- Ensure compliance with company policies and audit requirements.
Construction Project Manager
Queen Pia's Event Place
08.2019 - 02.2021
- Collaborate with engineers, architects etc. to determine the specifications of the project.
- Negotiate contracts with external vendors to reach profitable agreements.
- Obtain permits and licenses from appropriate authorities.
- Determine needed resources (manpower, equipment, and materials) from start to finish with attention to budgetary limitations.
- Plan all construction operations and schedule intermediate phases to ensure deadlines will be met.
- Acquire equipment and material and monitor stocks to timely handle inadequacies.
- Hire contractors and other staff and allocate responsibilities.
- Supervise the work of laborers, mechanics etc. and give them guidance when needed.
- Evaluate progress and prepare detailed reports.
- Ensure adherence to all health and safety standards and report issues.
Facilities Officer
TaskUs
12.2018 - 05.2019
- Administer inventories of office and cleaning supplies.
- Create daily, monthly, and annual reports on pending supplies requisition and costing.
- Monitor and Maintain office housekeeping.
- Efficiency handling purchase orders and canvassing procedure.
- Perform regular inspection of furniture's and fixtures, bulbs and lightings, electrical outlets, and restroom fixtures to ascertain that these are in good working condition.
- Receive and account for the completeness of all incoming deliveries of office equipment, furniture's and fixtures, and other fixed assets.
- Implements preventive Maintenance/ troubleshooting of electrical (UPS Liebert, workstations C.O., circuit Breakers), Mechanical (PACU & ACU), Fire Protection (FM200, Fire Extinguishers/ Sprinklers/ detectors/ Sensors), Security (CCTV & card Access System), Plumbing / Sanitary to ensure safety and maintain good condition.
- Organize and supervise company events (Town hall, Quarterly Recognitions, Health & Wellness Activities, etc.).
- Ensure operations adhere to policies and regulations.
- Keep abreast with all organizational changes and business developments.
- Coordinate with Procurement, Vendors and Clients.
- Processing and Monitoring of Payment from accredited company vendors.
- Contract revisions and monitoring of food concessionaires' compliance to contract provisions - food concessionaire.
- Review application of food concessionaires - follow up all pending requirements.
- Assessment of food concessionaire applicants.
- Recommendations - subject for approval of management committee.
Facilities and Administration Site Lead
Concentrix Daksh Services Corp.
08.2014 - 01.2018
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Recruit and train personnel and allocate responsibilities and office space.
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
- Manage schedules and deadlines.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Monitor costs and expenses to assist in budget preparation.
- Oversee facilities services, maintenance activities and tradespersons (e.g electricians).
- Organize and supervise company events (Year End Party, Family Day, Town hall, Quarterly Recognitions - Celebrate with the Rockstar, Presidents Club, etc.). Other office activities (recycling, renovations, preventive maintenance, etc.).
- Ensure operations adhere to policies and regulations.
- Keep abreast with all organizational changes and business developments.
- Coordinate with Procurement, Vendors and Clients.
- Processing and Monitoring of Payment from accredited company vendors.
- Contract revisions and monitoring of food concessionaires' compliance to contract provisions - food concessionaire.
- Review application of food concessionaires - follow up all pending requirements.
- Assessment of food concessionaire applicants.
- Recommendations - subject for approval of management committee.
Senior Facilities and Admin Executive
vCustomer Services Private India Ltd-Phils.
10.2012 - 04.2014
- Responsible in managing the on-site facilities services such as housekeeping, Office Supplies, Concessionaire, and other tasks assigned by the Facilities Manager.
- Ensures that Security services are aligned with all sites based on the Corporate Services standards through coordination with Corporate Services Manager.
- Coordinate, report, and follow up any request and complaints from end-users to the Building Management Office for Issues relating to the premises.
- Implements House Rules and Regulations and other Corporate Services Policies of the Company.
- Ensure that all utilities and billing are processed on time.
- Ensure that all cost-related items are reported and properly monitored by updating the department tracker.
- Implements preventive Maintenance/ troubleshooting of electrical (UPS Liebert, workstations C.O., circuit Breakers), Mechanical (PACU & ACU), Fire Protection (FM200, Fire Extinguishers/ Sprinklers/ detectors/ Sensors), Security (CCTV & card Access System), Plumbing / Sanitary to ensure safety and maintain good condition.
- Provides cost analysis and cost comparison for required goods or services.
- Ensures that all contracts entered with third party vendors such as Housekeeping, Security, Pest Control etc are updated.
- Monitors the vendor's performance based on the contracts scope of work and ensures that these are delivered accordingly.
- Supervises training sessions for emergency preparedness, confined spaces, electrical safety, machine guarding, etc.
- Shall assist in conducting the site physical asset count.
- Can coordinate with internal Departments such as I.T., Operations, Project Manager Team, and Contractors/ vendors.
- Knowledgeable in Security Management.
Procurement Supervisor
Earthland Construction and Development Corp.
07.2011 - 08.2012
- Coordinate personnel in contract negotiation, buying and selling of equipment materials and services.
- Conducts interviews, hires staff and monitors staff training programs.
- Approves and suspend vendor relationships.
- Develop contract instructions, policies, and procedures for sale.
- Procurement Strategy Development, negotiating and influencing, procurement process, supplier evaluation, contract execution, floating inquiries, material sources, export import documentation.
- Independent correspondence -negotiates, manage commercial supplier relationships and contracts to deliver signification cost savings for the business.
- Sustain and develop a supply base for business requirements and documentation of contracts.
- Identify risks in major contracts, business arrangement, and individual supplier solution.
- Provides clients and consumers management and negotiation plans/business agreements.
- Provide commercial governance for complex bids and awards for short- and long-term contracts for manufacturers.
- Worldwide activities in the commodity section.
- Mediations and Intermediaries, arrange contractual procedures between buyers and suppliers.
- Manage human resources and follow up stock movement.
Facilities Coordinator
Thomson Reuters - Jones Lang LasalleLeechiu
02.2011 - 07.2011
- Monitoring of subcontracted janitorial employees.
- Always ensures the functionality of all office equipment and the physical workplace.
- Attends, handles, and communicates all employees' requests/complaints with regards to Site Facilities.
- Oversees the works of outsourced service.
- Monitors and manages performance of the service providers.
Facilities Coordinator / Fire Safety Officer
Makati Medical Center - JP Aixex Group Inc.
10.2009 - 01.2011
- Fire Safety Officer
- Monthly inspection of all deployed fire extinguishers, emergency lights lighted fire exits signs, fire exit doors and fire hose cabinets.
- Quarterly inspection and testing of fire sprinkler alarm system in old and new buildings.
- Ensures that all fire extinguishers are all in good working conditions which includes the ff: (Facilities Assets tag, Inspection tag, Floor Location, Serial #, Fire Extinguisher Signage and Fire Extinguisher Boxes.)
- Prepares and updates excel file inventory report for proper documentation of all inspected fire protection devices. (Fire Extinguisher, Emergency Lights, Lighted Fire Exits Signs, Fire Exit Doors and Fire Hose Cabinets)
- Responsible and point person concerning fire safety issues, request for additional deployment of fire extinguishers, installation of lighted fire exits and installation of emergency lights especially for newly renovated areas.
- Facilities Coordinator
- Prepares-as needed, with notification by the Facilities Manager, and concurrence by the MMC- reports to Administration, Head Office on administrative matters on Personnel assigned at Makati Medical Center as regards: ISSUES on erring personnel, delinquent personnel, tardiness, etc.
- Ensure the overall coordination of the project/projects that service the facilities of the Makati Medical Center.
- Liaises between the client & stakeholders on all aspects of the project by JP in concurrence by the MMC and by which the benefactor is MMC, the end-user.
- Prepares and ensure all running of work's schedule and meetings is within the time framework schedule.
- Prepares monthly manpower schedule.
- Ensure the flow of information between the client (MMC), and JP Operations and JP Group Internal Administration on matters that involve administrative actions, to include the JP Operation Group Makati Medical Center to initiate endorsement, recommendations, including disciplinary actions as regards items# 2 above.
- Responsible for the implementation of agreed and good functioning of the works between MMC & JP Operation Group assigned @ Makati Medical Center.
- Provides the necessary reports and documentation, as needed in the implementation of the items # 2, & # 7.
- Responsible for HR and Administrative facets of the operations like check/control/monitor of attendance and tardiness, OT etc. and prepares, coordinates with head office for reports about item #2.
- Coordinates meetings, events between operations and administration office.
- Ensure cleanliness of the working area.
- Performs multi-tasking work level as operations conditions so warrant; and must, always, be linked to different operations sections involved in the proper disposition & resolution of J.O.'s in connection to work projects by way of the discretionary assistance/guiding instructions as deemed necessary by the Chief Engineer/Facilities Manager.
- Other instruction (of duties) given from time to time by the Chief Engineer/Facilities Manager as needed or as required in the operations to maximize work outputs multi-tasking level of work performance to improve services to Makati Medical Center.
Asset Management Supervisor
Convergys Phils Services Corp. - Marchem Industrial
08.2006 - 12.2008
- Monitoring of subcontracted janitorial employees.
- Always ensures the functionality of all office equipment and the physical workplace.
- Attends, handles, and communicates all employees' requests/complaints with regards to Site Facilities.
- Oversees the works of outsourced service.
- Monitors and manages performance of the service providers.
- Checks all billings of outsourced and contracted services of the site. Prepares and records the Request for Payment form (RFP) for all expenses incurred by the Facilities and Security group.
- Prepares and submits standard reports on the status of the site to Regional Facilities on a regular basis.
- Coordinates and implements all general and preventive maintenance, timely completion of all sites facilities projects with contractors involving the site.
- Assists Regional Facilities in coordinating with building administration on all issues regarding building facilities including but not limited to cleanliness, shut-downs, power, water, elevators, and air conditioning.
- Coordinates with building administration on work permits, parking arrangements and supply deliveries and other building concerns.
- Liaises with lessors on all company leased properties, responsible for all concerns of leased properties including but not limited to rent payment, utility payments and minor repairs.
- Assists Regional Facilities in coordinating with the appropriate Government agencies and requirements relating to the site.
- Coordinates with Asset Management on the inventory of assets on site and in company housing facilities including tagging, moving and disposal of assets.
Fulfilment Staff
Convergys Phils Services Corp. - Glaxo Smith Kline
04.2006 - 08.2006
- Processing of Patients Compliance Claim and Mailers.
- Accurately records all incoming and outgoing mailers and/or compliance packages in the Customer Relations Management (CRM) System.
- Processing and accommodating enrolment kits for medical representatives.
- Generates from CRM the list of Medical Doctors (MD) who need replenishment and allocates the number of enrolments kits each MD shall receive.
- Accurately encodes the serial numbers of the card inserted in each enrolment kit in the CRM before releasing.
- Files the soft copy of the Proof of Delivery (POD) sent by courier through email upon delivery to consignee.
- Encodes in CRM and Excel file reason for RTS.
- Schedules a Call Order if the consignee's contact information is provided in the CRM Database and resents the package to consignee's alternative address, if provided.
- Processing of ad hoc projects requested by Program Managers from time to time.
- Handles archiving of important files and documents for operating guidelines and procedures.
- Monitors individual performance daily to meet quota and required performance targets.
HR Assistant
SITEL Customer Care Phils
08.2004 - 09.2005
- Compensation &Benefits (November 2004 - September 2005)
- Oracle Database Management - accurate, timely and maintenance of 201 files.
- Benefits Administration, Clinic Administration, Documentation / Routing of legal requirements and record management.
- Employee Relations (October 2004 - November 2004)
- Assist in the conceptualization, communication and implementation of all HR initiative, corporate events, and programs for the employees.
- Recruitment (August 2004 - October 2004)
- Prepares all requirements, reports and contracts needed by each department for all applicants.
- Database Management, record management, maintenance of 201 files.
Admin Staff
Edgecom Telecom
08.2000 - 09.2002
- Auditing of daily and logbook report and stocks inventory.
- Maintenance and documentation of 201 files of all probationers and regular employees.
- Prepares contracts, HDMF, Phil health and 1902/ 2305 applications.
- Prepares attendance report of all employees regardless of status and assist in tabulating the payroll.
Education
Bachelor of Science - Computer Science
Angeles University
01.2000
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De La Salle Professional School
08.2004
Skills
Customer relations
Team player
Team leadership
Administrative skills
Growth planning
Facility management
Purchasing
Vendor negotiations
Vendor sourcing
Project planning
Budget administration
Leadership
Problem resolution
Team building
Risk management
Interpersonal skills
Customer-oriented
Project management
Staff motivation
Supply chain management
Staff development
Cost reductions
Branding
Trainings And Seminars
- Basic Occupational Safety & Health (BOSH - Safety Officer 2), Synerquest Management Consultancy Services Inc., 2021-09-06
- Work Environment Measures (WEM), Synerquest Management Consultancy Services Inc., 2021-12-01
- Loss Control Management (LCM - Safety Officer 3), Synerquest Management Consultancy Services Inc., 2022-02-21
References
- Maria Lilibeth Pamatmat, Global Head for Real Estate and Design, Concentrix Daksh Services Corp., Metro Manila, 09985385813
- Francis Rodney Fugen, Corporate Director Property Management Services, Hospitality Innovators Inc., Metro Manila, 09209585680
- Rhodessa May Coralles Pinga, Delivery Project Executive, Concentrix Daksh Services Corp., Metro Manila, 09190099686
Timeline
Senior Facilities and Administration Executive
Infosys BPM Limited Philippine Branch
07.2022 - Current
Construction Project Manager
Queen Pia's Event Place
08.2019 - 02.2021
Facilities Officer
TaskUs
12.2018 - 05.2019
Facilities and Administration Site Lead
Concentrix Daksh Services Corp.
08.2014 - 01.2018
Senior Facilities and Admin Executive
vCustomer Services Private India Ltd-Phils.
10.2012 - 04.2014
Procurement Supervisor
Earthland Construction and Development Corp.
07.2011 - 08.2012
Facilities Coordinator
Thomson Reuters - Jones Lang LasalleLeechiu
02.2011 - 07.2011
Facilities Coordinator / Fire Safety Officer
Makati Medical Center - JP Aixex Group Inc.
10.2009 - 01.2011
Asset Management Supervisor
Convergys Phils Services Corp. - Marchem Industrial
08.2006 - 12.2008
Fulfilment Staff
Convergys Phils Services Corp. - Glaxo Smith Kline
04.2006 - 08.2006
HR Assistant
SITEL Customer Care Phils
08.2004 - 09.2005
Admin Staff
Edgecom Telecom
08.2000 - 09.2002
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De La Salle Professional School
Bachelor of Science - Computer Science
Angeles University