Josephine M. Landayan
0649 SAN NICOLAS SANTA.ANA PAMPANGA
Summary
Highly motivated individual with extensive experience in customer service and sales experience .Outgoing and diligent .Effectively demonstrate products/services. Persuasive in negotiating sales and diplomatic in communicating with customers.
Overview
7
7
years of professional experience
Work History
Special Events Assistant
The Botanic Singapore
12.2016 - 08.2019
- Supported creation of marketing and promotional items.
- Arranged services such as transportation and accommodations for guests attending special events.
- Brainstormed and implemented creative event concepts and themes.
- Reviewed event bills to confirm accuracy and approve payment.
- Coordinated departmental communication to facilitate project task scheduling.
Administrative Assistant
Radioworld Broadcasting Corporation
09.2012 - 02.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Cash Teller
Radioworld Broadcasting Corporation
09.2012 - 02.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained accurate records of customer transactions in line with bank procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Education
Bachelor of Science - Office Administration
System Technology Institute (STI)
JASA Dolores, City Of San Fernando Pampanga04.2012
Skills
- Communication
- Sales
- Exceptional customer service
- Attention to details
- Basic Math and money handling
- Strong Work Ethic
Timeline
Special Events Assistant
The Botanic Singapore
12.2016 - 08.2019
Administrative Assistant
Radioworld Broadcasting Corporation
09.2012 - 02.2016
Cash Teller
Radioworld Broadcasting Corporation
09.2012 - 02.2016
Bachelor of Science - Office Administration
System Technology Institute (STI)
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