Josephine Tiburcio
Human Resources Professional
Calamba City, Laguna
Summary
Creative Business Owner with exceptional background spent in Training and Consultancy. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Motivated business professional bringing over 10 yrs. years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Results-driven Human Resources Professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Business Owner/Operator
ISL EDUCATIONAL CONSULTANCY SERVICES
Calamba City, Laguna
01.2023 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Employed prompt decision-making and in-depth research to resolve issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Lent business acumen to meet day-to-day strategic objectives.
Human Resources Manager
WEA WORLDWIDE VENTURES CORPORATION
Balintawak, Quezon City
03.2022 - Current
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Recruited top talent to maximize profitability.
- Distributed employee engagement surveys to identify areas of improvement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Devised hiring and recruitment policies 100-employee company.
- Fostered positive work environment through comprehensive employee relations program.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Coordinated technical training and personal development classes for staff members.
- Liaised between multiple business divisions to improve communications.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Structured compensation and benefits according to market conditions and budget demands.
- Reduced process gaps while supervising employees to achieve optimal productivity.
HR Supervisor
ACCEL CARRAGEENAN CORP.
CARMONA. CAVITE
07.2017 - 01.2023
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Developed succession plans and promotion paths for staff.
Human Resources Manager
CALAMBA ALLIED INDUSTRIAL CORPORATION/SAINT BENILDE INTERNATIONAL SCHOOL/WILTECH DEVELOPMENT CORP.
calamba city, laguna
11.2019 - 01.2022
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Distributed employee engagement surveys to identify areas of improvement.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Devised hiring and recruitment 500-employee company.
- Fostered positive work environment through comprehensive employee relations program.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Structured compensation and benefits according to market conditions and budget demands.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Part Time Faculty - Senior High School
Saint Benilde International School
Calamba City, Laguna
11.2019 - 01.2020
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Part Time College Instructor
PHILIPPINE WOMEN'S UNIVERSITY - CALAMBA
Calamba City, Laguna
06.2013 - 10.2017
- Taught Psychology and Business Management subjects to 500 annual students.
- Design outcomes based curricula Psychology and Business Management to increase student interest, resulting 100% increase in class enrollment.
- Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
- Worked one-on-one with struggling students to optimize classrooms fo below average students.
School Director
PHILIPPINE WOMEN'S UNIVERSITY-CALAMBA
calamba city, laguna
06.2015 - 10.2015
- Served as tireless school resource, which enabled development of lasting relationships with students, parents and guardians.
- Promoted professional growth of teachers and staff by implementing [Process] and providing guidance.
- Provided detailed feedback to teams after analyzing each educator's responsibilities.
- Oversaw budget, marketing and curriculum development for school operations.
- Counseled students about rules and policies during school assemblies.
- Developed and coordinated after-school programs and activities.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Coordinated retrieval and distribution of student records from other schools and institutions.
- Allocated school budgets and solicited additional funding from grant programs with well-written applications.
- Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures, and cost-saving initiatives.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Formulated and implemented school safety and security policies.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Verified student grades, attendance and schedules.
- Monitored student progress and implemented intervention strategies to support student success.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Studied assessment information covering students, teachers and school operations to formulate improvement plans.
- Collaborated with administration staff to develop functional budgets within allocated funds.
- Proven record of developing and implementing school policies to ensure compliance with state and federal regulations.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Managed budgets and resources for educational programs.
- Communicated with parents to encourage active parental participation in education.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
Human Resources Officer
PHILIPPINE WOMEN UNIVERSITY - CALAMBA
Calamba City, laguna
06.2013 - 05.2015
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Coordinated employee placements and administrative details.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and monitored employee recognition programs.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Worked alongside global business leader to deploy new training strategies.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with managers to identify and address employee relations issues.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Completed human resource operational requirements by scheduling and assigning employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Administered employee benefits programs and assisted with open enrollment.
District Sales Manager
LITTMAN DRUG CORPORATION
Pasig City, Metro Manila
01.2012 - 07.2013
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Aligned database systems with district goals by automating processes and eliminating preventable errors.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Resolved complex problems impacting sales management by implementing cost-effective strategies.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Grew YOY sales [Number]% by consistently meeting and exceeding quotas.
Professional Medical Representative
LITTMAN DRUG CORPORATION
Pasig City, Metro Manila
09.2004 - 01.2012
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Part Time College Instructor
Laguna College of Business and Arts
Calamba City, Laguna
10.2010 - 01.2011
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Handled General Psychology and Psychological Testing Subjects
- Monitors each students development.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Science - Psychology
New Era University
Quezon City, Philippines 06.2000 - 03.2004
Master of Science - Psychology
Laguna College of Business And Arts
CalambaCity, Philippines 10.2011 - 03.2015
Associate of Applied Science - Practical Nursing
New Era Universisty
Quezon City, Phillipines 06.2003 - 04.2004
High School Diploma -
Tinago National High School
Catanduanes, Philippines 06.1989 - 03.1993
Skills
Competitor trend research
undefinedAccomplishments
- Documented and resolved labor issues which led to avoidance in paying of fines.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team 0ver 100 staffs staff members.
- Achieved positive by completing several tasks with accuracy and efficiency.
- Collaborated with team of 5 in the development Scholraship Linkages program
Additional Information
I am really hardworking, easy to work with and lot of resources to serve the company.
Certification
[Area of certification] Training - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
[Area of certification] Training - [Timeframe]
04-2023
Business Owner/Operator
ISL EDUCATIONAL CONSULTANCY SERVICES
01.2023 - Current
Human Resources Manager
WEA WORLDWIDE VENTURES CORPORATION
03.2022 - Current
Human Resources Manager
CALAMBA ALLIED INDUSTRIAL CORPORATION/SAINT BENILDE INTERNATIONAL SCHOOL/WILTECH DEVELOPMENT CORP.
11.2019 - 01.2022
Part Time Faculty - Senior High School
Saint Benilde International School
11.2019 - 01.2020
HR Supervisor
ACCEL CARRAGEENAN CORP.
07.2017 - 01.2023
School Director
PHILIPPINE WOMEN'S UNIVERSITY-CALAMBA
06.2015 - 10.2015
Part Time College Instructor
PHILIPPINE WOMEN'S UNIVERSITY - CALAMBA
06.2013 - 10.2017
Human Resources Officer
PHILIPPINE WOMEN UNIVERSITY - CALAMBA
06.2013 - 05.2015
District Sales Manager
LITTMAN DRUG CORPORATION
01.2012 - 07.2013
Master of Science - Psychology
Laguna College of Business And Arts
10.2011 - 03.2015
Part Time College Instructor
Laguna College of Business and Arts
10.2010 - 01.2011
Professional Medical Representative
LITTMAN DRUG CORPORATION
09.2004 - 01.2012
Associate of Applied Science - Practical Nursing
New Era Universisty
06.2003 - 04.2004
Bachelor of Science - Psychology
New Era University
06.2000 - 03.2004
High School Diploma -
Tinago National High School
06.1989 - 03.1993
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