Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
JOSEPHINE FRANDO

JOSEPHINE FRANDO

CAVITE - NAIC

Summary

Strategic-minded Business Operations Manager proudly offering over 23 years' experience in assisting the vision of the organization by developing attainable department goals. Decision-making individual comfortable as a facilitator of short and long term business planning. Promoting a dedicated work ethic and great judgement skills. Hardworking Business Operations Manager with 23 years' experience in events social and corporate industry. Solid knowledge and understanding of coordinations products with focus on operations, administration and accounting. Offering expertise in BIR.

Overview

17
17
years of professional experience

Work History

Business Operations Manager

HIGHER GROUND MANAGEMENT SERVICES
MAKATI
05.2010 - Current
  • Managed the daily operations of the business, including staff scheduling and resource allocation.
  • Developed and implemented effective strategies to improve operational efficiency.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed and implemented operational procedures to ensure quality standards are met.

Operations Manager

WONG GROUP OF COMPANIES
MAKATI
01.2007 - 01.2010
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Education

Bachelor of Science - Accounting

FAR EASTERN UNIVERSITY
MORAYTA , MANILA PHILIPPINES
04-1990

Skills

  • Business Planning
  • Accounting Principles
  • Staff Management
  • Operations Management
  • Business planning and strategy
  • Client Service
  • Contract Management
  • Data Analytics
  • Decision-making capabilities
  • Budgetary reviews
  • Relationship building and management
  • Logistics Management
  • Schedule Management
  • Cost Control
  • Inventory Management
  • Program Administration

Accomplishments

  • Top 6 Sales Awardee in MaryCay 2007 in NCR.
  • Top 11 Sales Award in Mary Car 2008 in NCR.

Affiliations

  • Mission in different countries such as Hongkong, Laos and Thailand 2022- present

Timeline

Business Operations Manager

HIGHER GROUND MANAGEMENT SERVICES
05.2010 - Current

Operations Manager

WONG GROUP OF COMPANIES
01.2007 - 01.2010

Bachelor of Science - Accounting

FAR EASTERN UNIVERSITY
JOSEPHINE FRANDO