Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
JOSEPHINE CHAVEZ

JOSEPHINE CHAVEZ

Cainta, Province of Rizal

Summary

Educated professional and trained in a laboratory practices. With a proven track record at Shearwater Health Advisors, this seasoned Medical Allied Health professional combines expert laboratory practices with exceptional attention to detail. Followed procedures and worked cooperatively with a team. Adhere to company protocols and specific instructions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Allied Health

Shearwater Health Advisors
11.2023 - Current
  • Responsible for coordinating the execution and continued quality of the client's Process.
  • Performs assigned duties including administrative process through incorporating client-specific instructions, reviewing clinical records and integrating it with the programs process.
  • Monitors clients eligibility, and performs on-line data entry of routine authorization and denials.
  • Adhere to company rules and regulations.
  • Attend to webinars and trainings if any.
  • Ensured integrity and confidentiality of information in accordance with HIPAA regulations.


Medical Laboratory Technician III

National Center For Mental Health
07.2016 - 10.2023
  • Performed blood extraction both inpatient and outpatient services.
  • Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
  • Documented and verified patient information using laboratory information system.
  • Releasing and delivering of final results to different respective facility.
  • Exceeded goals through prioritization and consistent work ethic.
  • Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.

Medical Laboratory Technician

Megacenter Diagnostics Inc.
05.2014 - 03.2016
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Proper waste disposal of samples and related waste materials safely.
  • Conducted extensive laboratory tests and recorded results accurately.
  • Updated and maintained data from tests and clinical results for reliable record keeping.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.

Medical Laboratory Technician

Corporate Medical Check-up Specialist Inc.
01.2008 - 04.2014
  • Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Performed blood extraction of both inpatient and outpatient services.

Outbound Telemarketer

Echo Teleresource Inc.
01.2007 - 10.2007
  • Increased customer satisfaction by addressing inquiries and resolving issues promptly.
  • Maintained a high call volume to maximize outreach efforts and drive results.
  • Provided constructive input during team meetings, helping shape tactics for achieving shared goals more effectively.
  • Managed customer accounts efficiently, ensuring timely follow-ups for continued business relationships.
  • Achieved sales targets by consistently promoting products and services to potential clients.

Medical Laboratory Assistant

IBN Sina Medical Laboratory
09.2003 - 09.2005
  • Assisted physicians in diagnosing illnesses accurately by providing precise test results from a variety of complex laboratory analyses.
  • Optimized inventory management systems for necessary supplies, preventing shortages or delays in testing capabilities.
  • Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.

Education

Bachelor of Science - Medical Technology

Centro Escolar University
Manila, Metro Manila, Philippines
03-2002

Skills

  • Attention to detail
  • Continuing education
  • Adaptability and flexibility
  • Medical terminology proficiency
  • Teamwork
  • Professionalism
  • Multitasking Abilities
  • First aid and CPR
  • Self motivation
  • Teamwork and collaboration

Accomplishments

  • Completed 3 day QA Bootcamp held November 2024
  • Achieved above average by completing assigned task with accuracy and efficiency.

Certification

  • Certified Medical Laboratory Technician

Timeline

Medical Allied Health

Shearwater Health Advisors
11.2023 - Current

Medical Laboratory Technician III

National Center For Mental Health
07.2016 - 10.2023

Medical Laboratory Technician

Megacenter Diagnostics Inc.
05.2014 - 03.2016

Medical Laboratory Technician

Corporate Medical Check-up Specialist Inc.
01.2008 - 04.2014

Outbound Telemarketer

Echo Teleresource Inc.
01.2007 - 10.2007

Medical Laboratory Assistant

IBN Sina Medical Laboratory
09.2003 - 09.2005

Bachelor of Science - Medical Technology

Centro Escolar University

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JOSEPHINE CHAVEZ