JOSEPHINE CHAVEZ
Cainta, Province of Rizal
Summary
Educated professional and trained in a laboratory practices. With a proven track record at Shearwater Health Advisors, this seasoned Medical Allied Health professional combines expert laboratory practices with exceptional attention to detail. Followed procedures and worked cooperatively with a team. Adhere to company protocols and specific instructions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Allied Health
Shearwater Health Advisors
11.2023 - Current
- Responsible for coordinating the execution and continued quality of the client's Process.
- Performs assigned duties including administrative process through incorporating client-specific instructions, reviewing clinical records and integrating it with the programs process.
- Monitors clients eligibility, and performs on-line data entry of routine authorization and denials.
- Adhere to company rules and regulations.
- Attend to webinars and trainings if any.
- Ensured integrity and confidentiality of information in accordance with HIPAA regulations.
Medical Laboratory Technician III
National Center For Mental Health
07.2016 - 10.2023
- Performed blood extraction both inpatient and outpatient services.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Documented and verified patient information using laboratory information system.
- Releasing and delivering of final results to different respective facility.
- Exceeded goals through prioritization and consistent work ethic.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
Medical Laboratory Technician
Megacenter Diagnostics Inc.
05.2014 - 03.2016
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Proper waste disposal of samples and related waste materials safely.
- Conducted extensive laboratory tests and recorded results accurately.
- Updated and maintained data from tests and clinical results for reliable record keeping.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Medical Laboratory Technician
Corporate Medical Check-up Specialist Inc.
01.2008 - 04.2014
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Recorded and maintained accurate data to facilitate tracking of results.
- Set up, maintained and verified sterility of lab equipment and tools.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Performed blood extraction of both inpatient and outpatient services.
Outbound Telemarketer
Echo Teleresource Inc.
01.2007 - 10.2007
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained a high call volume to maximize outreach efforts and drive results.
- Provided constructive input during team meetings, helping shape tactics for achieving shared goals more effectively.
- Managed customer accounts efficiently, ensuring timely follow-ups for continued business relationships.
- Achieved sales targets by consistently promoting products and services to potential clients.
Medical Laboratory Assistant
IBN Sina Medical Laboratory
09.2003 - 09.2005
- Assisted physicians in diagnosing illnesses accurately by providing precise test results from a variety of complex laboratory analyses.
- Optimized inventory management systems for necessary supplies, preventing shortages or delays in testing capabilities.
- Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Recorded and maintained accurate data to facilitate tracking of results.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Education
Bachelor of Science - Medical Technology
Centro Escolar University
Manila, Metro Manila, Philippines03-2002
Skills
- Attention to detail
- Continuing education
- Adaptability and flexibility
- Medical terminology proficiency
- Teamwork
- Professionalism
- Multitasking Abilities
- First aid and CPR
- Self motivation
- Teamwork and collaboration
Accomplishments
- Completed 3 day QA Bootcamp held November 2024
- Achieved above average by completing assigned task with accuracy and efficiency.
Certification
- Certified Medical Laboratory Technician
Timeline
Medical Allied Health
Shearwater Health Advisors
11.2023 - Current
Medical Laboratory Technician III
National Center For Mental Health
07.2016 - 10.2023
Medical Laboratory Technician
Megacenter Diagnostics Inc.
05.2014 - 03.2016
Medical Laboratory Technician
Corporate Medical Check-up Specialist Inc.
01.2008 - 04.2014
Outbound Telemarketer
Echo Teleresource Inc.
01.2007 - 10.2007
Medical Laboratory Assistant
IBN Sina Medical Laboratory
09.2003 - 09.2005
Bachelor of Science - Medical Technology
Centro Escolar University
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