Joseph Immanuel Baylon

Managed the full lifecycle of the contingent workforce for clients in Australia, ensuring accurate, compliant engagements while maintaining high competency and exceeding client SLAs.

Key Responsibilities:

• Contractor Lifecycle Management : Managed the end-to-end lifecycle of contingent workforce, including onboarding, offboarding, and contract extensions, ensuring compliance with client requirements.
• Onboarding & Documentation Compliance : Facilitated smooth onboarding by verifying work rights, collecting mandatory documents, and ensuring accurate contractor setup within SLAs.
• Process Optimization & SLA Adherence : Maintained high competency and compliance standards, ensuring service-level agreements (SLAs) were met and exceeded.
• Stakeholder Communication & Issue Resolution : Coordinated with clients, specialists, and contractors to resolve discrepancies in work orders, background checks, and rate adjustments.
• Customer Relationship Management : Provided a positive contractor experience by addressing queries promptly and ensuring accurate contract processing.
• HR Systems & Data Management : Utilized business systems to track contractor records, monitor compliance, and recommend process improvements.
• Cross-functional Collaboration : Worked closely with specialists and management on workforce-related projects and new client implementations.
• Regulatory & Policy Compliance : Ensured adherence to local labor laws, client policies, and organizational standards regarding workforce engagement.

Software/Systems Used:

• Salesforce, Fit2Work, People Central, Anywhere365
• Microsoft Word, Excel, PowerPoint, Outlook, Teams, OneNote, Sharepoint
• Adobe Acrobat, Sign

Handled blue collar workers in different parts of the Philippines remotely by creating efficient and effective systems and policies for a startup construction company.

Key Responsibilities:

• Employee Relations and Conflict Resolution : Investigated and resolved workplace conflicts, ensuring a positive work environment and compliance with PH labor regulations.
• Performance Management and Development : Implemented performance appraisal systems, provided constructive feedback, and facilitated coaching to drive employee growth and retention.
• Payroll and Benefits Administration : Managed payroll processing, benefits programs, and salary administration, ensuring accuracy, compliance, and confidentiality.
• Strategic Workforce Planning : Partnered with department heads to align human capital with business objectives, optimizing workforce productivity.
• Policy Development and Compliance : Led the creation and enforcement of HR policies, ensuring compliance with labor laws and company regulations.
• Recruitment and Talent Acquisition : Designed and executed hiring strategies, overseeing recruitment processes to secure top talent and meet business needs.
• Employee Onboarding and Training : Streamlined onboarding programs and training initiatives to enhance employee engagement and job readiness.
• HR Systems and Process Improvement : Leveraged HRIS and digital tools to automate processes, enhancing efficiency in HR operations.
• Legal and Compliance Management : Ensured adherence to employment laws, handling grievances, claims, and termination processes professionally.
• Leadership and Organizational Development : Advised senior management on HR strategies, change management, and workforce engagement initiatives.

Key Responsibilities:

Attendance & Time Management:

• Maintained and monitored employee attendance records, ensuring alignment with national holidays and company policies.
• Resolved employee queries regarding attendance, time management, and discrepancies in work hours.
• Analyzed and reconciled attendance data with payroll, ensuring accurate salary computation.
• Provided training to new employees on attendance protocols and company expectations.
• Assisted in formulating attendance policies and ensuring compliance across all departments.
• Identified and reported attendance violations to management, implementing corrective actions as needed.
• Worked closely with recruitment teams to ensure proper onboarding and compensation alignment for new hires.
• Collaborated with the performance development team to address attendance-related issues affecting employee performance.

Payroll Administration:

• Managed end-to-end payroll processing, including salaries, benefits, tax deductions, and garnishments, ensuring accuracy and compliance.
• Oversaw payroll inquiries, resolving employee concerns related to salary discrepancies and deductions.
• Processed payroll updates, including new hires, terminations, and pay rate adjustments.
• Ensured adherence to PH laws, proactively identifying compliance risks.
• Recommended and implemented updates to payroll systems and procedures for improved efficiency and accuracy.

Talent Acquisition & Recruitment:

• Coordinated and streamlined hiring activities, ensuring smooth recruitment operations.
• Handled administrative tasks such as answering candidate inquiries, drafting offer letters, and processing background checks.
• Prepared and posted job advertisements on various online platforms, sourcing qualified candidates.
• Conducted initial resume screenings and phone interviews to assess candidate suitability.
• Scheduled interviews and maintained hiring team calendars, ensuring seamless coordination.
• Assisted with interview logistics, including greeting candidates and coordinating travel arrangements for fly-in applicants.
• Managed candidate records, ensuring proper documentation and database organization.
• Addressed recruitment-related issues such as last-minute interview cancellations and rescheduling.
• Assisted with onboarding new hires by preparing necessary documents and coordinating orientation agendas.
• Compiled hiring reports and submitted approval requests to HR management regarding job offers and candidate selections.

Software/Systems Used:

• Microsoft Office (Teams, Excel, Word, PowerPoint), Google Apps (Drive, Sheets, Forms) - mainly used as HRIS systems created from scratch including company communication, payroll, benefits, performance review, data, and employee management
• Trello (for project management), Facebook (for social media management, inquiries support and recruitment) Adobe Photoshop and Canva (for creating job posters, content creation, preparing IDs for employees), Sprout Solutions