Joseph Gerald T. Freyra
Room Attendant
South Cotabato
Summary
Dedicated hospitality professional with experience at B Mirk Enterprises, excelling in guest satisfaction through meticulous room maintenance and effective communication. Proven ability to clean and sanitize up to 20 rooms per shift while adapting to fast-paced environments. Recognized for enhancing service quality and resolving guest concerns promptly.
Overview
6
6
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Housekeeping Room Attendant
Grand Summit Hotel
11.2023 - 04.2026
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Linen & Amenity Service: Changing bed linen, replacing towels, and restocking toiletries, coffee, and minibar items.
- Guest Service: Responding to queries, resolving complaints professionally, and handling lost-and-found items.
- Maintenance Reporting: Identifying and reporting maintenance needs, broken items, or safety hazards to management.
Food Waiter
Punta Isla Lake Resort
06.2020 - 10.2021
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
Education
Bachelor of Science - Technology Vocational
STI College Koronadal
Koronadal City South Cotabato 03-2023
High School Diploma -
Green Valley College Koronadal
Korandal City South Cotabato 05-2020
Skills
Ability to stand, bend, lift, and work for long hours
Responding to guest requests politely, communicating with team members, and understanding instructions
Working well with others in a fast-paced environment and adapting to last-minute changes
Ability to clean 10–20 rooms per shift to standard, prioritizing tasks to meet check-in deadlines
Following health, safety, and hygiene regulations, including handling cleaning chemicals safely
Expert knowledge of cleaning, sanitizing, and disinfecting bathrooms, bedrooms, and public areas using industrial chemicals
Certification
Bureau of Fire Training
Timeline
Diversy Chemical Seminar
11-2025
Bureau of Fire Training
09-2025
Earth Quake Training
03-2025
3 Executive Hotel Of The year
10-2024
Protocols And Standards Of The Hotel Training
05-2024
Housekeeping Room Attendant
Grand Summit Hotel
11.2023 - 04.2026
Ecolab Training
04-2023
Food Waiter
Punta Isla Lake Resort
06.2020 - 10.2021
Bachelor of Science - Technology Vocational
STI College Koronadal
High School Diploma -
Green Valley College Koronadal