Joseph Andrew C. Serafica

Responsibilities

• Setup matches in the system that are to be shown in the company website
• Settlement of open markets
• Answer customer queries
• Ensure that the team's daily tasks are complete
• Double check team's work and correct mistakes if any
• Report to the Team Leader about status of tasks and help provide solutions to problems that may have occurred
• Screen and interview applicants
• Train and monitor progress of new joiners

Responsibilities

• Database Management & Research
• Telemarketing & Online Marketing
• Company Website & Social Media Accounts Administration
• Recruitment, Training & Student-Employee Supervision
• Events Management
• Writing of formal letters, press releases, articles, communication and promotional materials and editing of various written materials
• Organizing, reporting and presenting during board meetings
• Handling of donations going to scholarships
• Project planning and supervision

Events

Performed critical roles in the following events

• Silver Anniversary of the AASA (August 2012)
• Thanksgiving Lunch for Scholars and Benefactors (March 2009, 2010, 2011, 2012 & 2013)
• Catch Me If You Can Fun Run (February 2012)
• 500@150 Telethon (December 2009) & Ateneo Telethon 2010 (December 2010)
• Telethon Pledge Fulfillment Center (January 2010 & 2011)
• Annual Scholars Acquaintance Party: Para Po Ulit (2009), Lipad (2010), Exigo (2011), Accendo (2012)
• Construction of New Office and Transfer (November 2012 to February 2013)