Joseph Tillama Medez
Baguio City
Summary
Highly motivated and enthusiastic individual with a track record of delivering exceptional customer service. Strong work history and proven ability to effectively communicate. Consistently strives to provide satisfactory service to customers. Adept at meeting and exceeding expectations, ensuring each interaction leaves a positive and lasting impression.
Overview
12
12
years of professional experience
Work History
English tutor for international student
Bibo Global Opportunity Inc.
07.2020 - Current
- Manage the learning skills of student ability in Learning a foreign language
English tutor for kids to adults
51tak
05.2018 - 06.2020
- Enhance the students learning skill with Comprehension and written English
Costumer service (Sales Associate II)
Convergys Philippines Inc.
03.2015 - 07.2017
- To answer customer inquiries and to provide Solution to customer needs
Banking Associate for Managers and Bank stuffs
IBM Daksh Business Process Services Philippines Incorporated
10.2013 - 03.2015
- Providing Mortgage services for bank managers and bank stuff for Australian bank
inbound sales representative for retail stores for US customers
Sitel Philippines Corporation
09.2012 - 07.2013
Education
Bachelor of Science - Nursing
University of Baguio
Certified Medical transcriptionist -
CTEISI
06.2006
Secondary School -
Baguio City National High school
03.2006
Primary -
Bakakeng Elementary School
03.2002
Skills
- Self skilled knowledge based learning
- Social media interactions
- Amateur photography
- Team collaboration
- Traveling and cooking
- Positive attitude
- Listening skills
- Customer service
- Exceptional customer service
Hobbies and Interests
- Analytical thinking, planning
- Strong communication
- Tolerant and flexible
- Organization and prioritization
Timeline
English tutor for international student
Bibo Global Opportunity Inc.
07.2020 - Current
English tutor for kids to adults
51tak
05.2018 - 06.2020
Costumer service (Sales Associate II)
Convergys Philippines Inc.
03.2015 - 07.2017
Banking Associate for Managers and Bank stuffs
IBM Daksh Business Process Services Philippines Incorporated
10.2013 - 03.2015
inbound sales representative for retail stores for US customers
Sitel Philippines Corporation
09.2012 - 07.2013
Certified Medical transcriptionist -
CTEISI
Secondary School -
Baguio City National High school
Primary -
Bakakeng Elementary School
Bachelor of Science - Nursing
University of Baguio
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