JOSEPH N. RONCALES

Experienced professional, offering outstanding service to guests, efficient, well-spoken, and a team player. Persistent and driven, excelling at multitasking and completing tasks on time in dynamic, fast-paced environments. Strong communication and interpersonal skills dedicated to achieving guest satisfaction and surpassing company expectations. Committed to excellence, consistently delivering positive results and prioritizing guest satisfaction. Remarkable ability to stand, sit, and walk for extended periods of time. A commited construction worker with a strong commitment to safety as an assistant, ready to learn new skills and contribute to a fast-paced work environment.

• Training for Intervention Procedures, Norwegian Cruise Line, 08/01/22
• Coffee Barista Training, Marina Bay Sands, 01/01/13
• WSQ TH-SM-101C-0 Interact with Guests, Marina Bay Sands, 01/01/12
• Effective Communication Workshop, Marina Bay Sands, 06/01/10
• Service Excellence Training, Renaissance Reading Hotel, 08/01/03
• Housekeeping Operation, Westin Philippine Plaza, 12/01/02