Joseph Florentino
Administrative Manager
Caloocan
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Manager
Touchpoint Solutions Team Inc
Quezon City
12.2019 - Current
- Oversees office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trains employees of the company and regulatory compliance requirements to promote conformance.
- Supervises staff and delegated tasks to maintain positive, productive administrative operations.
- Officer in charge of liaison requirements of the company (permit taking and contract).
- Attends every detail of the company’s administrative and logistics needs.
- Monitor the warehouse warehouse’s space allocation and transport billings.
- In charge of planning and presentation of the department’s annual operational budget.
- Review safety and security protocols to suit the company’s operational needs.
- Secures both business and support group’s compliance to process.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Streamlined and improved administrative operations by identifying automation opportunities
Merchandising Manager
Touchpoint Solutions Team Inc.
Quezon City
08.2016 - 12.2019
- Created a cycle plan to develop and service accounts through product marketing, prospecting, promotion, and merchandising for proper product visibility.
- Serviced accounts using prospecting, product marketing, and merchandising techniques to enhance product awareness.
- End-to-end project management. From conceptualization to implementation.
- Secures proper utilization of budget for projects.
- Reviews structural design, logistics, and costing for set and fabrication requirements
- Developed an implementation process to better serve clients and other business units.
- Ensured quality execution on all event setups.
- Achieved an average of 108% sales on annual merchandising sales target.
- Secures department’s efficiency and compliance on policies.
Visual Display Manager
SM Mart Incs
Pasay City
01.2011 - 07.2016
- Managed merchandising standards and maintained consistency across distribution channels.
- Created look and feel of visual merchandising publications to better target specific audiences.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Monitor the branches covered by the zone of responsibility
- Strategic planning for Local Store Events
- Develop/release display guidelines to be implemented on the Store Chain
- Monitor budget and execution of branch-initiated projects
- Ensure that the team is functioning well and complying with all directions given from time to time.
Visual Display Officer
SM Mart Inc.
Manila
05.2006 - 01.2011
- Secured that the branch is at the company’s standards when it comes to Visual Merchandising and store layout.
- Executed display directions for seasonal events.
- Developed strategic store layout and marketing plan to help increase branch sales.
- Submitted studies on how to launch or promote certain apparel brands to target market.
Mutli-Channel Specialist
Chna Banking Corporation
Makati
10.2005 - 04.2006
- Responsible for promoting Internet banking to existing clients
- Contribute ideas on how to increase number of users of Internet banking
- Respond to clients’ queries regarding different channels of banking (products & services)
Education
Bachelor of Arts - Communications
San Sebastian College Recoletos-Manila
Manila 11.1997 - 03.2001
Bachelor of Science - Architecture
University of Santo Tomas
Manila 06.1996 - 03.1997
Skills
Stocking and replenishing
undefinedTimeline
Administrative Manager
Touchpoint Solutions Team Inc
12.2019 - Current
Merchandising Manager
Touchpoint Solutions Team Inc.
08.2016 - 12.2019
Visual Display Manager
SM Mart Incs
01.2011 - 07.2016
Visual Display Officer
SM Mart Inc.
05.2006 - 01.2011
Mutli-Channel Specialist
Chna Banking Corporation
10.2005 - 04.2006
Bachelor of Arts - Communications
San Sebastian College Recoletos-Manila
11.1997 - 03.2001
Bachelor of Science - Architecture
University of Santo Tomas
06.1996 - 03.1997
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