JOSEPH EMMANUEL M. GONZALES
Quezon City
Summary
Loan processing professional with extensive experience in managing loan applications and documentation. Known for strong collaboration skills and results-driven mindset, consistently ensuring accuracy and compliance. Reliable team member who adapts to changing needs and prioritizes achieving outcomes. Proficient in customer service and financial analysis.
Overview
7
7
years of professional experience
Work History
Loan Processing Officer
Firstmac Operations Center Pty Ltd
07.2021 - Current
- Implemented improvements to internal communication channels, leading to more efficient information sharing among team members.
- Served as a liaison between borrowers and underwriters, effectively communicating requirements and facilitating timely submission of required documentation.
- Managed a high volume of loan applications of approximately 50 apps per day, consistently meeting or exceeding performance targets.
- Conducted comprehensive reviews of applicant credit histories, identifying discrepancies or concerns requiring further investigation.
Marketing Intern
THE SMILE BAR PHILIPPINES
01.2020 - 05.2020
- Conducted market research to identify target audiences and optimize marketing efforts.
- Meeting and engaging with potential clients
- Overseeing the promotional efforts on social media
- In-charge of creating the business marketing plan
Assistant Team Head for Sponsorships
DLSU COUNCIL OF STUDENTS ORGANIZATION
01.2018 - 12.2018
- In-charge of contacting different brands and companies
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Education
Bachelor of Science - Business Administration, Marketing Management
DE LA SALLE UNIVERSITY
Manila, Metro Manila01.2020
Online certification - how to recognize plagiarism
INDIANA UNIVERSITY BLOOMINGTON
11.2019
Skills
- Document review
- Mortgage lending
- Teamwork and collaboration
- Customer service
Accomplishments
- Collaborated with team of 6 in the development of documentations and settlements processing
- Used Microsoft Excel to track application progress and requirements needed for compliance.
Timeline
Loan Processing Officer
Firstmac Operations Center Pty Ltd
07.2021 - Current
Marketing Intern
THE SMILE BAR PHILIPPINES
01.2020 - 05.2020
Assistant Team Head for Sponsorships
DLSU COUNCIL OF STUDENTS ORGANIZATION
01.2018 - 12.2018
Bachelor of Science - Business Administration, Marketing Management
DE LA SALLE UNIVERSITY
Online certification - how to recognize plagiarism
INDIANA UNIVERSITY BLOOMINGTON
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