Jose Marco Joshua Barretto
Operations Manager
Richbelt Tower,1504, 17 Annapolis, San Juan, 1111 Metro Manila,00
Summary
Results-oriented business leader with 3 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Operations Manager
Ephesians Industrial Laundry Services,Inc.
Muntinlupa
02.2019 - Current
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 30-member management team with related direct reports.
Operations Manager
1A Ephesians Industrial Inc
Pasig
02.2017 - Current
- Built, supervised and mentored 50 teams and leaders in receiving and inbound operations.
- Organized preventive maintenance to reduce downtime and line shutdown or production delays.
- Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Server
Ace Gogi
Van Nuys, California
08.2016 - 12.2016
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Warehouse Manager
Cartel Mods
Anaheim, California
06.2015 - 07.2016
- Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Game Design And Development -
De La Salle - College Of Saint Benilde
05.2013 - 04.2015
Kinesiology -
Glendale Community College
Glendale, California 01.2015 - 01.2016
Skills
Relationship Management
Timeline
Operations Manager
Ephesians Industrial Laundry Services,Inc.
02.2019 - Current
Operations Manager
1A Ephesians Industrial Inc
02.2017 - Current
Server
Ace Gogi
08.2016 - 12.2016
Warehouse Manager
Cartel Mods
06.2015 - 07.2016
Kinesiology -
Glendale Community College
01.2015 - 01.2016
Game Design And Development -
De La Salle - College Of Saint Benilde
05.2013 - 04.2015
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