Joselito Zamuco
Alfonso
Summary
Dynamic Business Development Associate at Deus International Global Logistics Inc, skilled in lead generation and customer relationship management. Achieved significant revenue growth through effective cold calling and strategic networking. Known for fostering strong client relationships and delivering exceptional service, enhancing customer loyalty and satisfaction. A collaborative team player with a self-motivated approach.
Business professional with strong foundation in identifying growth opportunities and building strategic partnerships. Proven track record of successfully executing business strategies and contributing to organizational success. Known for collaborative teamwork and adaptability in dynamic environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Development Associate
Deus International Global Logistics Inc
08.2017 - Current
- Supported team members by sharing best practices, collaborating on strategies for challenging accounts, fostering a positive work environment.
- Increased company revenue by actively promoting products and services to prospective customers through cold calling, networking, and presentations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintain relationships with carriers and customers
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
Sales Associate
J Dynasty Manpower Services
10.2014 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Grocery Bagger
Supervalue Inc.
03.2013 - 08.2013
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Ensured proper handling of fragile items to minimize breakages and complaints.
Student Assistant
Philippines Maritime Institute
11.2009 - 05.2012
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Facilitated a positive learning environment by providing support services to students with accommodation needs.
Education
Marine Transportation
Philippine Maritime Institute
Poblete St, Binondo, Manila, 1008 Metro Manila03-2012
Skills
- Customer relationship management
- Lead development
- Cold calling
- Lead generation
- Product knowledge
- Teamwork and collaboration
- Self motivation
Certification
DEUS INTERNATIONAL GLOBAL LOGISTICS INC
Certificate of Appreciation (Service and Sacrifice during Covid19 Crisis) June 2020
Certificate of Participation (Leadership Training and workshop) June 2018
SUNGLASS HAVEN
Certificate of Attendance (Oakley Product Clinic) Nov 2015
Timeline
Business Development Associate
Deus International Global Logistics Inc
08.2017 - Current
Sales Associate
J Dynasty Manpower Services
10.2014 - 10.2016
Grocery Bagger
Supervalue Inc.
03.2013 - 08.2013
Student Assistant
Philippines Maritime Institute
11.2009 - 05.2012
Marine Transportation
Philippine Maritime Institute
Similar Profiles
VANDANA SHETTYVANDANA SHETTY
Account Manager at Global Logistics & Trading (Distributors – Mondelez International & Hindustan Coco-Cola Beverages)Account Manager at Global Logistics & Trading (Distributors – Mondelez International & Hindustan Coco-Cola Beverages)
SHEM DANSTAN OMOSASHEM DANSTAN OMOSA
Forklift Operator at Global Logistics And International Shipping KenyaForklift Operator at Global Logistics And International Shipping Kenya
Eduardo CabanasEduardo Cabanas
Aero Operation Specialist at Perimeter Global Logistics Perimeter Global LogisticsAero Operation Specialist at Perimeter Global Logistics Perimeter Global Logistics
Darlene SalamatinDarlene Salamatin
Commis Chef at Shangri-la MakatiCommis Chef at Shangri-la Makati
Erman "Lucas" LiwanagErman "Lucas" Liwanag
Senior Associate - Project at Cognizant Technologies SolutionsSenior Associate - Project at Cognizant Technologies Solutions