Joselito Mamaat

• Chat /responded to customer requests for their Energy Billings Multi Sites, Offices and Residential/Provide Interval data-energy consumption/meter reads/and does request for service orders for meter change needs
• Updated account information to maintain customer records. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Appointed to Openpay Collection for billings, due date and delinquent accounts, assessed and assist customer for payment arrangements/and hardship assistance.

Responsible for resolving overdue bills/collecting payments.

Appointed to Technical Support for AT&T Uverse account, troubleshooting, bandwidth of customers, provide assistance to programming, channel guides and service interruption.

• Used strong analytical and problem-solving skills to develop effective solutions for troubleshooting for the customers digital box, for Fox TV.
• Later appointed as collection specialists, responsible in between business and customers for collecting debts and resolve outstanding balances.
• Responsibilities, include payment plans, locating debtors in order to begin recovery process, and negotiating debt payments.

• Consulted with clients to determine functional and spatial requirements of new structure.
• Coordinated all architectural construction documentation and drawings for each phase of fast-track projects.
• Conducted pre-planning studies for new construction and renovations to buildings and facilities that included specialized functions.
• Reviewed technical drawings developed by CAD technicians and drafters.
• Attended team meetings to resolve technical and project issues and review project schedules.
• Communicated with vendors and contractors to incorporate input into project designs.
• Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.
• Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
• Held technical meetings and provide progress reports/ cost to complete and assures ahead of schedule turn over to clients, or property administration.