JOSEFINO QUIZON ICABALES
Manila
Summary
Results-driven Ecommerce Logistics Manager at Ulap Bedsheet PH, adept in logistics tracking and quality assurance. Proven ability to enhance order fulfillment processes and improve inventory management. Skilled in customer service and strategic thinking, fostering team collaboration to achieve performance metrics and elevate customer satisfaction.
Overview
12
12
years of professional experience
Work History
Ecommerce Logistics Manager
Ulap Bedsheet PH
01.2022 - 01.2024
- Company Overview: www.ulapbedsheet.com
- Logistics Tracking
- Quality Assurance
- Www.ulapbedsheet.com
Ecommerce Customer Service Representative
Republican Dogs
01.2020 - 01.2021
- Company Overview: www.republicandogs.com
- Shopify Management
- Inventory Management
- Www.republicandogs.com
Customer Service Representative
Hinduja Global Solutions
Quezon City
05.2019 - 02.2020
Customer Service Representative
Tata Consultancy Services
BGC Taguig City
11.2018 - 05.2019
Customer Service Representative
Google Apps Full DC UA, Sykes Philippines
Makati City
11.2016 - 11.2017
Customer Service Representative
AT&T Uverse, Teleperformance USA
Mandaluyong City
09.2013 - 11.2016
Technical Support Professional I
Clear Wireless Internet
Mandaluyong City
08.2011 - 07.2013
Education
Bachelor - Office Administration, Corporate Transcription
Polytechnic University of The Philippines
Sta. Mesa Manila05-2011
Skills
- Logistics tracking
- Quality assurance
- Inventory management
- Supply chain management
- Order fulfillment
- Customer service
- Shopify management
- Performance metrics
Personal Information
- Age: 31
- Citizenship: Filipino
- Date of Birth: 03/23/89
- Religion: Roman Catholic
Timeline
Ecommerce Logistics Manager
Ulap Bedsheet PH
01.2022 - 01.2024
Ecommerce Customer Service Representative
Republican Dogs
01.2020 - 01.2021
Customer Service Representative
Hinduja Global Solutions
05.2019 - 02.2020
Customer Service Representative
Tata Consultancy Services
11.2018 - 05.2019
Customer Service Representative
Google Apps Full DC UA, Sykes Philippines
11.2016 - 11.2017
Customer Service Representative
AT&T Uverse, Teleperformance USA
09.2013 - 11.2016
Technical Support Professional I
Clear Wireless Internet
08.2011 - 07.2013
Bachelor - Office Administration, Corporate Transcription
Polytechnic University of The Philippines
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