Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jose Carlo Angelo M. Laroya

Jose Carlo Angelo M. Laroya

Business & Integration Architecture Team Lead
Indang, Cavite

Summary

Angelo is an analyst specializing in Concur and a Team Leader experienced in directing activities of workgroups. He is managing a team of 20+ employees which has helped him grow his leadership skills. As a team lead, he develops strategies, provides training, sets goals and obtains team feedback. He promotes collaborative environment that helps enhancement productivity and employee well-being.


Before leading a team, he is an analyst specializing in Concur. His background in the research field has helped him develop high-level of critical thinking and analyzation skills. Has acquired several technical and project management trainings valuable to case handling, support handling, project handling, support operations and high-level customer cultivation.

Overview

8
8
years of professional experience

Work History

Team Leader - Software Maintenance and Deployment

Accenture
12.2022 - Current
  • Lead the team to provide functional expertise and drive the definition of the technology solution.
  • Involved in Service Delivery Lifecycle: Plan, Analyze, Design, Configure, Test and Deploy.
  • Work collaboratively with client key users to develop business requirements.
  • Lead the team to provide detailed definition on how the application will support business requirements.
  • Communicate business process designs, functional designs and configuration designs for standard processes and any client-specific needs.
  • Lead the team to develop business scenario test conditions and expected results based upon the application requirements.
  • Conduct impact analyses of business requirements on the system.
  • Support Project Management & Change Management.

Functional Consultant and Deployment Expert

Accenture
07.2022 - 09.2023
  • Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
  • Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
  • Developed, configured and tested applications for accurate alignment with project standards.
  • Mitigated risks associated with large-scale projects through proactive planning and ongoing communication with relevant stakeholders.

Functional Consultant and App Support Expert

Accenture
11.2019 - 12.2022
  • Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
  • Developed and implemented reports and presentations for key stakeholders and senior management.
  • Reduced operational costs with the identification and elimination of redundant tasks and processes.
  • Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.

Functional Consultant and Application Maintenance

Accenture
08.2019 - 11.2019
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
  • Supported application maintenance efforts, addressing bugs and resolving user issues in a timely manner.

Research Associate

Nanobiotechnology Research Facility
06.2017 - 07.2017
  • Deliver high-level critical thinking and analyzation skills to respond to the challenges faced in the process.

Education

Bachelor of Science - Applied Physics Major in Instrumentation

University of Santo Tomas
Manila, Metro Manila, Philippines
04.2001 -

Skills

Software Maintenance and Deployment

Timeline

Team Leader - Software Maintenance and Deployment

Accenture
12.2022 - Current

Functional Consultant and Deployment Expert

Accenture
07.2022 - 09.2023

Functional Consultant and App Support Expert

Accenture
11.2019 - 12.2022

Functional Consultant and Application Maintenance

Accenture
08.2019 - 11.2019

Research Associate

Nanobiotechnology Research Facility
06.2017 - 07.2017

Bachelor of Science - Applied Physics Major in Instrumentation

University of Santo Tomas
04.2001 -
Jose Carlo Angelo M. LaroyaBusiness & Integration Architecture Team Lead