Angelo is an analyst specializing in Concur and a Team Leader experienced in directing activities of workgroups. He is managing a team of 20+ employees which has helped him grow his leadership skills. As a team lead, he develops strategies, provides training, sets goals and obtains team feedback. He promotes collaborative environment that helps enhancement productivity and employee well-being.
Before leading a team, he is an analyst specializing in Concur. His background in the research field has helped him develop high-level of critical thinking and analyzation skills. Has acquired several technical and project management trainings valuable to case handling, support handling, project handling, support operations and high-level customer cultivation.
Software Maintenance and Deployment