JOSE ANDRONICO P. SALES
Naga, Province Of Camarines Sur
Summary
Dynamic finance professional with a proven track record at BDO NETWORK BANK, enhancing financial operations through expert bank reconciliation and robust client relationship management. Skilled in project coordination and customer service, I excel in driving sales and improving cash flow. Achieved significant client satisfaction and operational efficiency, showcasing adaptability and a proactive approach.
Overview
9
9
years of professional experience
Work History
ACCOUNT OFFICER
BDO NETWORK BANK
Naga, Province Of Camarines Sur, Philippines
07.2022 - Current
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Maintained up-to-date knowledge of industry trends, regulations, and best practices, ensuring adherence to established standards and guidelines within the company''s
- Contributed to improved cash flow management through diligent invoice tracking and collections efforts on outstanding balances owed by customers
- Developed and maintained long-term financial forecasts to assist senior management in making informed strategic decisions regarding business growth opportunities.
- Examined customer loan applications for loan approvals and denials.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Maintained strict confidentiality of bank records and client information.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Negotiated favorable loan terms with borrowers, increasing overall profitability for the company.
Financial Specialist
AXA PHILIPPINES
H.V DELA COSTA ST. MAKATI CITY
02.2021 - 03.2022
- Answering client questions about financial planning and strategies and giving financial advise
- advising strategies for clients in insurance coverage, investment planning, cash management, and other areas to help them reach their financial objectives
- Managing and Updating client portfolio
- Contacting clients regularly to discover in their financial status
- Build and Maintain client base
- Implementing financial plans or referring clients to professionals who can help them
- Preparing and interpreting financial documents summaries, investment performance report, and income projections for client
CUSTOMER SOLUTION OFFICER
SMART COMMUNICATIONS INC
SM NAGA CAMARINES SUR
03.2016 - 08.2017
- Responsible for educating and influencing customers through lifestyle solutions consulting prior to the acquisition of smart services and product offers
- Delivers sales target thru comprehensive solutions and digital selling to customers for new and retention accounts
- Delivers customer experience - ensures standard for quality and customer service are met
- Operations Management
Education
Bachelor of Science - BUSINESS ADMINISTRATION MAJOR IN LEGAL MANAGEMENT
ATENEO DE NAGA UNIVERSITY
Naga, Province Of Camarines Sur, Philippines03-2012
Skills
- Expense tracking
- Project coordination
- Bank reconciliation
- Sales experience
- Project management
- Sales expertise
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Proactive and Self-motivated
- Microsoft office
- Goal setting
- Complaint resolution
- Handling confidential materials
Timeline
ACCOUNT OFFICER
BDO NETWORK BANK
07.2022 - Current
Financial Specialist
AXA PHILIPPINES
02.2021 - 03.2022
CUSTOMER SOLUTION OFFICER
SMART COMMUNICATIONS INC
03.2016 - 08.2017
Bachelor of Science - BUSINESS ADMINISTRATION MAJOR IN LEGAL MANAGEMENT
ATENEO DE NAGA UNIVERSITY