Summary
Work History
Skills
Quote
Education
Generic
JOSE AGUIRRE

JOSE AGUIRRE

Fractional Chief and Technology Officer

Summary

- Customer service professional with 8+ years of experience in high-volume client-facing roles, including food service operations, customer support, and transactional handling. - Experienced in managing guest interactions, scheduling coordination, and ensuring smooth service flow in fast-paced environments. - Known for maintaining professionalism, attention to detail, and consistent customer satisfaction in both in-person and digital service settings.

Work History

Operations and Customer Service

Food & Beverage Business
01.2020 - 01.2022
  • Delivered in-person customer service and ensured positive guest experience
  • Managed order processing, service flow, and customer inquiries
  • Handled cash transactions and daily sales tracking
  • Maintained cleanliness and organized service area
  • Coordinated staff tasks to ensure smooth daily operations

Freelance Customer Support & E-commerce Assistance

01.2018 - Current
  • Managed customer inquiries and provided timely support for service-related concerns
  • Handled order tracking, issue resolution, and coordination of customer requests
  • Maintained consistent communication to ensure customer satisfaction and service continuity

Customer Service & Administrative Support

Various Companies
01.2008 - 01.2018
  • Handled high-volume customer inquiries via phone, email, and chat
  • Assisted customers with service concerns, billing, and transactions
  • Maintained accurate records and ensured proper data entry
  • Coordinated with teams to resolve requests and ensure smooth service
  • Managed multiple tasks in fast-paced environments

Skills

  • Administrative Support
  • Customer Service
  • Guest Handling
  • Front Desk Support
  • Reception Support
  • Appointment Scheduling
  • Coordination
  • Cash Processing
  • Payment Processing
  • Data Entry
  • Record Management
  • Multi-tasking
  • Fast-Paced Environments

Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Education

Associate - Computer Science

ASIAN INSTITUTE OF COMPUTER STUDIES

Bachelor of Science - Food Technology

UNIVERSITY OF STO TOMAS

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JOSE AGUIRREFractional Chief and Technology Officer