JOSE CARLO P. CONCEPCION
Marilao
Summary
To apply for a job that is in line with my profession in which I can apply my skills, and expertise and explore opportunities where my potential can be utilized and be able to contribute in bringing the success of the company.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SALES MANAGER
AUTOSPEEDYGO GROUP CORPORATION
08.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Client Support Officer II
Coreon Mobile Solutions Inc.
04.2022 - Current
- Responding to customer queries, complaints, and requests via phone, email, or chat
- Assisting customers with product setup and resolving any technical issues they might experience
- Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management
- Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback
- Analyzing customer feedback and advising management on areas of improvement
- Following up with customers to ensure that reported technical difficulties have been resolved
- Landline: (02)8511-1715 Mobile: (S) +63-999-887-9711 +63
Customer Service Representative
Sterling Global Call Center Inc
11.2020 - 02.2022
- VPD Request for Termination of account
- Retention Smart Renewal
- Mobile Number Portability
- Tel: +63 (2)7916-8888
Senior Sales Associate
HC Consumer Finance Philippines, Inc.
05.2016 - 08.2020
- Target Sales Quota Every Month
- Collect and prepare all necessary documentation for the loan package
- Research applicant credit status and current financial position
- Prepare and maintain all paperwork for existing and new loans, including loan disclosures
- Complete loan contracts and ensure clients are kept informed of the rules and requirements
- Work with clients to establish their needs and recommend suitable types of loans
- Conduct interviews to assess client eligibility for loans or mortgages
- Follow-up with clients to verify important information
- Assist customer on their product needs
- Ore Square Building,31st Street Manila
- (02)7753-5700
Sales Consultant
Airbridge Sport Plus Inc
01.2012 - 01.2015
- Meets with customers in a sales environment to drive product sales and knowledge
- Demonstrates advanced products knowledge
- Adheres to any and all company policies and procedures
- Makes sales appointments with clients
- Teams with other employees to make sure that product is available and capable in the stores
- Follows up with any clients to make sure that they are satisfied with product
- Assembles any and all product displays in a given market
Education
Associate in Business Administration -
Bulacan State University
Malolos City, Bulacan01.2011
High School - undefined
Ismael Mathay Sr Highschool
01.2009
Elementary School - undefined
Calvario Elementary School
Meycauayan, Bulacan01.2005
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Certification
- SA Sales Academy (Home Credit Philippines) SSA Consulting Group Services International, Completing the Sales Fundamental Program.
- Certificate of Recognition (Home Credit Philippines) Constant Effort for improving the performance for Device Protection.
- Certificate of Recognition (Home Credit Philippines) Extraordinary Service and Dedication to your Profession.
- Certificate of Recognition (Home Credit Philippines) Tireless Effort and Valuable Contributions in HC Mobile Apps. Registration.
References
- Rica Mae Pila General Sales Manager, 0906-743-8934
- Renz Edward Formacion, General Sales Manager, 0915-830-9592
- Jaypee Sydney Macasinag, General Sales Manager, 0962-636-8432
PERSONAL PROFILE
- Nick Name: JC
- Date of Birth: June 17, 1992
- Place of Birth: Meycauayan Bulacan
- Age:32
- Civil Status: Single
- Citizenship: Filipino
- Height:5’4
- Religion: Roman Catholic
- Language: English and Tagalog
Disclaimer
I here certify the above information are true and correct to the best of my knowledge and belief.
Timeline
SALES MANAGER
AUTOSPEEDYGO GROUP CORPORATION
08.2022 - Current
Client Support Officer II
Coreon Mobile Solutions Inc.
04.2022 - Current
Customer Service Representative
Sterling Global Call Center Inc
11.2020 - 02.2022
Senior Sales Associate
HC Consumer Finance Philippines, Inc.
05.2016 - 08.2020
Sales Consultant
Airbridge Sport Plus Inc
01.2012 - 01.2015
High School - undefined
Ismael Mathay Sr Highschool
Elementary School - undefined
Calvario Elementary School
Associate in Business Administration -
Bulacan State University
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