JORRYME H. LORONO
Mandaluyong
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
ALLBANK (A Thrift Bank)
02.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service Representative
Ibex
11.2022 - 11.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Teller
Bohol Diocesan Multi-Purpose Cooperative
01.2021 - 08.2022
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Service Crew
Alturas Group Of Companies
07.2015 - 07.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
Education
Bachelor of Science - Business Administration, Financial Management
BIT-INTERNATIONAL COLLEGE, Tagbilaran
Skills
- Customer service
- Active listening
- Critical thinking
- Problem Solving
Timeline
Customer Service Associate
ALLBANK (A Thrift Bank)
02.2024 - Current
Customer Service Representative
Ibex
11.2022 - 11.2023
Teller
Bohol Diocesan Multi-Purpose Cooperative
01.2021 - 08.2022
Service Crew
Alturas Group Of Companies
07.2015 - 07.2019
Bachelor of Science - Business Administration, Financial Management
BIT-INTERNATIONAL COLLEGE, Tagbilaran
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