Jornalyn Ecuasion
Aspiring Customer Service Representative
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Service Ambassador
RESORTS WORLD MANILA
Pasay City
04.2018 - 02.2019
• Handled International VIP accounts and provided world class customer service.
• Assigned as Main Stay to manage the flow of productivity.
Hotel Front Desk Receptionist
Solaire
Parañaque
08.2017 - 01.2018
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed and maintained positive relationships with guests for satisfaction.
Education
Bachelor Of Science - Hotel And Restaurant Management
ISHRM School System
Bacolor, Cavite 06.2014 - 03.2018
Skills
Excellent Customer Service
Character References
• MARY ANNE MALLARI / 0905-719-9451
BANK EMPLOYEE
CHINABANK, PAMPANGA
• MARIONE BAYUNGAN / 0977-499-5210
GENTING FNB SUPERVISOR
RESORTS WORLD MANILA, PASAY CITY
Timeline
Service Ambassador
RESORTS WORLD MANILA
04.2018 - 02.2019
Hotel Front Desk Receptionist
Solaire
08.2017 - 01.2018
Bachelor Of Science - Hotel And Restaurant Management
ISHRM School System
06.2014 - 03.2018
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