Summary
Overview
Work History
Education
Skills
Language
References
Timeline
Generic
Jorgette Adarna

Jorgette Adarna

Cebu City

Summary

My name is Jorgette Adarna. I'm a freelancer Over 5 years, Handled Multiple Accounts, Cold Caller Marketing Account Manager, Customer Service. Who works with a variety of clients and on many diverse projects. I work to create innovative solutions that inspire, and foster memorable relationships between products and their clients.

Sales professional with strong foundation in client relations and sales support, ready to enhance team performance and customer satisfaction. Known for reliability and adaptability, consistently meets changing business needs while fostering collaborative work environment. Skilled in CRM management, lead generation, and communication.

Professional with strong background in sales support and customer engagement. Proven ability to drive results through effective communication, relationship-building, and strategic thinking. Highly reliable team player known for adapting to dynamic needs and maintaining focus on objectives. Skilled in CRM software, lead generation, and client follow-up, with knack for identifying opportunities and fostering client satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead Generation Specialist position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Inside Sales Assistant

EXP Realty Of California
07.2024 - 03.2025
  • Developed strong product knowledge through continuous training sessions, staying current with company offerings and updates.
  • Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
  • Increased sales leads by proactively contacting prospective clients and providing product information.
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.

Account Manager

Haizol Company
01.2021 - 01.2024
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Developed customized account plans for clients to help them achieve their business goals.

Sales Representative / Outbound

Open Look Business Solution
01.2018 - 01.2019
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Increased market penetration with introduction of innovative sales tactics.

Telemarketer/Outbound sales

Channel Growth Business Solution
01.2016 - 01.2018
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Completed daily and weekly sales reporting using assigned tools.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Utilized effective time management strategies to prioritize tasks for optimal productivity.
  • Asked pertinent questions to understand customer requirements.
  • Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.

Education

Bachelor of Arts - English

University Of Cebu
Cebu City
01.2018

No Degree - Computer And Information Sciences

Informatics Institute
Consolacion, Province Of Cebu, Philippines
01.2014

Skills

  • CRM software expertise
  • Cheerful and energetic
  • Relationship building
  • Tenacious follow-up
  • Goal setting
  • Prospect qualification
  • Driven
  • Verbal and written communication
  • Relationship building and management
  • Customer relationship building
  • Cold calling
  • Upselling and cross selling
  • Social media outreach
  • Attention to detail

Language

English
Tagalog

References

Caleb, Maranan, kevin.yeenuh@gmail.com, 09396305464

Timeline

Inside Sales Assistant

EXP Realty Of California
07.2024 - 03.2025

Account Manager

Haizol Company
01.2021 - 01.2024

Sales Representative / Outbound

Open Look Business Solution
01.2018 - 01.2019

Telemarketer/Outbound sales

Channel Growth Business Solution
01.2016 - 01.2018

Bachelor of Arts - English

University Of Cebu

No Degree - Computer And Information Sciences

Informatics Institute
Jorgette Adarna