Summary
Overview
Work History
Education
Skills
CHARACTER REFERENCES
Timeline
Generic
Jorge Kevin E Blaza

Jorge Kevin E Blaza

Quezon City,Metro Manila

Summary

Motivated and detail‑oriented IT professional seeking a position in a reputable organization where I can apply my technical skills and expand my knowledge. Committed to contributing to company success through quality work, continuous improvement, and professional growth.

Overview

7
7
years of professional experience

Work History

Desktop Support Technician

Teletech
Mandaluyong
04.2022 - Current
  • Managed client and employee emails to ensure timely responses and resolutions.
  • Performed hardware and software troubleshooting for end users to enhance system functionality.
  • Deployed and replaced desktops, monitors, and peripherals to improve user experience.
  • Reimaged and formatted desktops to address performance and storage challenges.
  • Monitored ticketing system and responded to tickets for efficient issue resolution.
  • Installed, configured, and updated software applications to maintain optimal system performance.

Data Encoder

Everwing Profem Corporation
Quezon City
06.2021 - 01.2022
  • Accurately encoded customer names, delivery times, and product items.
  • Ensured all encoded data matched the original documents.
  • Verified original documents for cancellations, or special concerns requiring escalation.

Key Entry Operator (Data Encoder)

Freight Process Outsourcing Solution Inc.
Mandaluyong City
06.2019 - 02.2020
  • Encoded client information from source documents within set time limits.
  • Reviewed data for errors and corrected inconsistencies.
  • Sorted customer information and completed any missing data when needed.

Education

Bachelor of Science - Information Technology

Quezon City Polytechnic University
Novaliches, Quezon City
2019

Skills

  • Computer literacy
  • Time management
  • Accuracy and attention to detail
  • Positive attitude
  • Multi-tasking
  • Hardware troubleshooting
  • Problem solving
  • System reimaging
  • Desktop deployment
  • Software configuration
  • Remote desktop assistance
  • Hardware installation and maintenance
  • Ticket management
  • Email management
  • Software installation

CHARACTER REFERENCES

  • Marvin Bolo – Key Entry Operator
    0975‑949‑6745
  • Dae‑Hyun Awayan – Key Entry Operator
    0928‑260‑9655

Timeline

Desktop Support Technician

Teletech
04.2022 - Current

Data Encoder

Everwing Profem Corporation
06.2021 - 01.2022

Key Entry Operator (Data Encoder)

Freight Process Outsourcing Solution Inc.
06.2019 - 02.2020

Bachelor of Science - Information Technology

Quezon City Polytechnic University
Jorge Kevin E Blaza