Joreen Marie Pascual
Midsayap
Summary
Dynamic Assistant Store Manager at Jollibee Foods Corporation with a proven track record in customer service and inventory control. Skilled in team leadership and strategic planning, I excel in enhancing customer experience and driving sales. Committed to mentoring staff and optimizing store operations for maximum efficiency and engagement.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Jollibee Foods Corporation
Cotabato City
09.2023 - 10.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Internship Trainer
Municipality Of Midsayap
Midsayap
02.2023 - 05.2023
- Liaised with interns to discuss issues and solve problems.
- Assisted interns in preparing for post-internship job searches with resume reviews, mock interviews, and career guidance.
- Enhanced internship program effectiveness by developing and implementing comprehensive training modules.
- Developed strong relationships with partnering organizations to secure high-quality internship placements for program participants.
Education
Bachelor of Science - Business Administration And Management
Notre Dame of Midsayap College
Midsayap North Cotabato05.2023
Skills
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Customer service management
- Staff supervision
- Store operations
- POS systems
- Employee scheduling
- Pricing and markdowns
- Mentoring and coaching
- Employee coaching
- Sales expertise
- Strategic planning
- Staff scheduling
- Order management
- Inventory counting
- Strategic merchandising
- Records management
- Billing
Timeline
Assistant Store Manager
Jollibee Foods Corporation
09.2023 - 10.2025
Internship Trainer
Municipality Of Midsayap
02.2023 - 05.2023
Bachelor of Science - Business Administration And Management
Notre Dame of Midsayap College