Detail-oriented IT professional with years of experience in troubleshooting and configuration management. Expertise in advanced technology. Eager to leverage skills in IT Development and Support role. Known for being hardworking, organized, self-motivated, dedicated, and determined with a positive attitude. Successful in IT Service Management, handling administrative, operational, and personnel management needs with a focus on customer service, recordkeeping, compliance understanding, and adaptability. Advanced skills in Technology.
IT service management (ITSM) oversight
IT service management
Enterprise mobility management
Risk management aptitude
Site collection management
Quality services
Quality management processes
IT service delivery
Security system management
IT management
IT risk management
Network connectivity management
IT service management principles