Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
AdministrativeAssistant
JORALDANE M. TANTAY

JORALDANE M. TANTAY

Cluster Coach
General Trias, Province Of Cavite

Summary

Experienced professional with over 16 years in the Food and Beverage Industry seeking a position in a progressive company. Possessing strong management, supervisory, and training skills from managerial roles. Demonstrated ability to work under pressure with minimal supervision, showcasing leadership, organizational, and interpersonal skills. Highly motivated and detail-oriented individual proficient in Microsoft Applications.

Overview

17
17
years of professional experience
2009
2009
years of post-secondary education
1
1
Certificate

Work History

Cluster Coach

Conti's Bakeshop And Restaurant
04.2024 - Current

Enhanced team performance by developing and implementing effective coaching strategies.

  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Develops and implements strategies to improve sales, profitability, and overall performance of the cluster.
  • Oversees day-to-day operations, including staffing, inventory, and customer service.
  • Monitors budgets, managing expenses, and ensuring profitability within the cluster.
  • Leads, coaches, and develops team members, including store managers and other staff, to achieve performance targets.
  • Ensures high levels of customer satisfaction and addressing any customer issues or complaints.
  • Ensures that all stores or locations within the cluster comply with company policies, procedures, and regulatory requirements.
  • Analyzes sales data, customer feedback, and other metrics to identify areas for improvement and report on performance.
  • Builds and maintains strong relationships with store managers, employees, and other stakeholders.
  • Provides training and development opportunities for team members to enhance their skills and knowledge.
  • Works with other departments, such as marketing, sales, and HR, to support the overall business goals.

Restaurant General Manager

Conti's Bakeshop And Restaurant
05.2022 - 04.2024
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Maintained facility and grounds to present positive image.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.

Restaurant Manager

Papa John’s Pizza
05.2016 - 03.2019
  • Company Overview: Berjaya Pizza Philippines, Inc.
  • Responsible for product ordering, inventory, physical count.
  • Monitors and controls costs and wastages.
  • Cash handling and closely monitors cash flow.
  • Responsible for people management including scheduling, payroll monitoring, and labor cost monitoring.
  • Handles new employee orientation, training and evaluation.
  • Responsible for repairs and maintenance reporting.
  • Delegates tasks to staff members while closely monitoring and checking their assigned tasks.
  • Responsible for result reporting and data analysis.
  • Berjaya Pizza Philippines, Inc.

Restaurant Manager

BAGNETified! Group of Companies
11.2015 - 04.2016
  • Company Overview: MakeYouRich, Inc.
  • Responsible for product ordering, inventory, physical count.
  • Monitors and controls costs and wastages.
  • Deposits daily sales and closely monitors cash flow.
  • Responsible for schedule management and payroll.
  • Handles new employee orientation, training and evaluation.
  • Responsible for repairs and maintenance reporting.
  • Delegates tasks to staff members and encourages them to finish their assigned task in their own way.
  • Responsible for result reporting and data analysis.
  • MakeYouRich, Inc.

Area Supervisor

Khaleb Shawarma
07.2013 - 10.2015
  • Company Overview: Upscaled Foods, Inc.
  • Handles various outlets and branches in the assigned area.
  • Responsible for product ordering, inventory, physical count, and branch audit.
  • Monitors and controls costs and wastages.
  • Responsible for schedule management and payroll.
  • Handles new employee orientation, training and evaluation.
  • Responsible for repairs and maintenance reporting.
  • Delegates tasks to staff members and encourages them to finish their assigned task in their own way.
  • Responsible for result reporting and data analysis.
  • Upscaled Foods, Inc.

Management Trainee

Razon’s of Guagua
01.2013 - 06.2013
  • Company Overview: Razons Food Corporation
  • Handles product ordering and inventory.
  • Monitors and controls costs and wastages.
  • Deposits daily sales and closely monitors cash flow.
  • Responsible for schedule management and payroll.
  • Acts as the store manager.
  • Razons Food Corporation

Manager

Signature Cakes and Events
09.2011 - 10.2012
  • Focuses on reducing costs, hiring and training new employees, monitoring product quality and consistency, tracking inventory and managing the bakeshop’s budget.
  • Responsible for preparing all the bakery items.
  • In charge of coordinating all the details required to ensure an event runs smoothly and successfully.
  • Present onsite the day of the event to oversee set-up or perform the set-up ourselves, and to troubleshoot any issues that may arise.
  • Responsible for schedule management and payroll.

Shift Supervisor

The Coffee Bean and Tea Leaf
01.2010 - 08.2011
  • In charge of preparing the daily store targets such as Sales, Transaction Count and Average Sales.
  • Distributes daily tasks for each team member.
  • Handles product ordering and inventory.
  • Monitors and controls costs and wastages.
  • Responsible for schedule management and payroll.

Full Time Barista

The Coffee Bean and Tea Leaf
12.2008 - 01.2010
  • Prepares and serves customer’s orders.
  • Responsible for store cleanliness and orderliness.
  • Assists in product inventory.

Restaurant Operations Officer

Conti's Bakeshop And Restaurant
05.2019 - 05.2022

Education

Bachelor of Science - Hotel and Restaurant Management

De La Salle University – Dasmariñas
Dasmarinas, Province Of Cavite, Philippines
03-2008

Certificate in Culinary Arts - undefined

De La Salle University – Dasmariñas

Skills

Team Training

Certification

Certificate of Completion: Foundations of Leadership Excellence

Accomplishments

Rank 1 Cluster Coach for Central Cluster for the Year 2024

(for having Highest Sales Attainment, Highest Store Contribution, and Highest SOE Audit Rating)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cluster Coach

Conti's Bakeshop And Restaurant
04.2024 - Current

Certificate of Completion: Foundations of Leadership Excellence

08-2023

Restaurant General Manager

Conti's Bakeshop And Restaurant
05.2022 - 04.2024

Restaurant Operations Officer

Conti's Bakeshop And Restaurant
05.2019 - 05.2022

Restaurant Manager

Papa John’s Pizza
05.2016 - 03.2019

Restaurant Manager

BAGNETified! Group of Companies
11.2015 - 04.2016

Area Supervisor

Khaleb Shawarma
07.2013 - 10.2015

Management Trainee

Razon’s of Guagua
01.2013 - 06.2013

Manager

Signature Cakes and Events
09.2011 - 10.2012

Shift Supervisor

The Coffee Bean and Tea Leaf
01.2010 - 08.2011

Full Time Barista

The Coffee Bean and Tea Leaf
12.2008 - 01.2010

Certificate in Culinary Arts - undefined

De La Salle University – Dasmariñas

Bachelor of Science - Hotel and Restaurant Management

De La Salle University – Dasmariñas
JORALDANE M. TANTAYCluster Coach