Delivery-focused administrator with strengths in route planning, dispatch communication and customer service. Handles online orders, manages inbox enquiries and supports reliable parcel movement.
Overview
1
1
Language
7
7
years of professional experience
Work History
Part Time Admin
Xelina Online Shop
MALILIPOT, PHILIPPINES
07.2026 - 10.2026
Managed Facebook page interactions, ensuring timely responses and seamless processing of online orders.
Managed complaints with calm, clear communication and problem-solving.
J&T Team Leader
J&T Cargo
VALENZUELA, PHILIPPINES
06.2024 - 09.2024
Monitored team performance, identifying areas for improvement and implementing corrective actions.
Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
J&T Express Rider
J&T Express
VALENZUELA, PHILIPPINES
01.2020 - 03.2024
Collaborated with dispatch team to prioritise delivery tasks based on urgency and location proximity.
Delivered high volumes of goods within allotted timeframes using local knowledge to navigate fastest routes.
Communicated effectively with customers via phone and in-person, providing updates and resolving queries for improved service experience.
Promoted a positive image of the company through professional conduct and appearance at all times.
Messenger Delivery Clerk - Part Time at Department of Children and Family ServicesMessenger Delivery Clerk - Part Time at Department of Children and Family Services