Jon Michael M. Zamora
Makati City,Metro Manila
Summary
Dedicated Technical Support Professional experienced in installing and maintaining core banking hardware. Achieved high customer satisfaction through effective troubleshooting and service coordination. Focused on leveraging technical expertise to drive operational efficiency and enhance user experience.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Technical Support Staff
Chinabank Corporation
03.2024 - 06.2026
- Troubleshot and resolved network and workstation issues for Chinabank Corporation and Chinabank Savings, minimising downtime.
- Coordinated service visits between Chinabank teams and H2 software consulting technicians to streamline technical support processes.
- Installed and maintained core banking hardware to ensure operational efficiency for H2 software consulting services Inc.
Security Guard
DOTr-MRT3
01.2020 - 12.2023
- Provided security coverage at designated sites for kaizen security agency corp, ensuring safety and protection of personnel and property. .
- Conducted regular facility patrols, identifying and documenting security breaches or irregularities to enhance overall security measures.
Education
Bachelor's/College Degree - Computer Engineering
Rizal Technological University (RTU)
07-2023
Technical Certificate - Computer Systems Servicing NC II
IETI College
01-2024
High School Diploma -
Pilar National Pilar High School
04-2011
Skills
- Licensed Driver
- Troubleshooting
- System configuration
- Technical documentation
- Customer support
- Hardware installation
- Software installation
- Inventory management
- Network configuration
Certification
- Career Service Examination - Pen & Paper Test (Professional Level)
- Computer Systems Servicing NC II
- Certificate Of Competency Passenger Management
- Philippine Red Cross - Occupational First Aid And Basic Life Support
Languages
English
Filipino
Bikol
Custom
http://jonmichaelzamora.jobs180.com
Interests
- Playing Basketball
- Travel
- Watching Movies
Timeline
Technical Support Staff
Chinabank Corporation
03.2024 - 06.2026
Security Guard
DOTr-MRT3
01.2020 - 12.2023
Bachelor's/College Degree - Computer Engineering
Rizal Technological University (RTU)
Technical Certificate - Computer Systems Servicing NC II
IETI College
High School Diploma -
Pilar National Pilar High School