JONICO CAPARAL

Resourceful Supervisor with successful track record of building and maintaining talented teams. Highly organised, energetic and versatile leader committed to continuous improvements. Proven track record of motivating staff to work together to achieve targets. Trained in resolution of critical issues within time-sensitive environment. Displayed proactive problem-solving and query-resolution skills to provide superior customer service. Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new process. Equipped staff with the knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.