Proven leader and skilled data analyst, I significantly enhanced team performance and employee motivation at Ibex Global Solutions through expert coaching and operational excellence. Mastering customer focus and influencing skills, I fostered cross-departmental collaboration and compliance, achieving notable improvements in employee satisfaction and team morale without exceeding a single numerical percentage.
Handles Events of the City of Tagbilaran
Creates and arrange activity for culture and arts in the City of Tagbilaran
Coordinates with the office of the City Mayor and the GSO for any activities of and for the City
Performance Coaching
Customer Focus
Influencing skills
Operational Excellence
Data Gathering
Data Analysis
•CEB (Coaching Effectiveness Bootcamp) Leadership Training- July to present
•ICE (Ibex Care Essential) Leadership Training – graduated last 2019
•Leadership Summit – 2020 Introduction on responsibilities as a manager
•Leadership Summit- 2021 DISC profiling and coaching effectiveness
•Leadership Summit- 2022 Leadership skills enhancement
•Leadership Summit- 2023 Performance Review and Financials (Pay to Performance)
•Leadership Summit- 2024 Leadership Accountability
•World Cruise Association Seminar – WCA affiliates