Jonathan Tem Beniga
Technical Service Specialist
Cagayan De Oro, Province Of Misamis Oriental
Summary
Dynamic Technical Services Specialist with a proven track record at Materials Solutions Inc., excelling in industrial machine maintenance. Recognized for effective problem resolution and strong communication skills, I initiated emergency response procedures, minimizing downtime and ensuring seamless support for off-site teams. Committed to enhancing operational efficiency through proactive measures.
Overview
12
12
years of professional experience
Work History
Technical Services Specialist
Materials Solutions Inc. (MSI)
Davao City
05.2023 - Current
- Provided technical and engineering information to third-party technical support personnel during collaborative projects.
- Remained on-call for emergency tickets through night and weekend shifts.
- Initiated after-hours emergency response procedures when required, ensuring prompt restoration of services to minimize downtime.
- Coordinated remote support services for off-site employees, ensuring seamless access to critical systems and resources.
Lead Technician /Site Safety Representative
Conveying and Packaging Co. Inc
Cagayan De Oro City
01.2017 - 03.2023
- Monitored and enforced safety measures to mitigate hazards.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
Machine Operator Technician of CIJ Printer
Conveying and Packaging Co. Inc.
Cagayan De Oro City
02.2015 - 03.2017
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
- Reduced material waste by monitoring supply levels and making necessary adjustments during production runs.
Papaya Dicer Machine Operator
Allied Service Multi Purpose Coop. (SMPC) 3rd Party of Del Monte Philippines
Cagayan De Oro City
10.2013 - 02.2015
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
No Degree - NC II Hardware Servicing
TESDA
Camiguin Province 04.2001 -
Bachelor of Science - Information Technology
Camiguin Polytechnic State College
Camiguin Province 04.2001 -
Skills
Hardware and software maintenance
Operating systems
Equipment maintenance
Effective problem resolution
Client support
Preventive equipment maintenance
Equipment setup
Good communication
Timeline
Technical Services Specialist
Materials Solutions Inc. (MSI)
05.2023 - Current
Lead Technician /Site Safety Representative
Conveying and Packaging Co. Inc
01.2017 - 03.2023
Machine Operator Technician of CIJ Printer
Conveying and Packaging Co. Inc.
02.2015 - 03.2017
Papaya Dicer Machine Operator
Allied Service Multi Purpose Coop. (SMPC) 3rd Party of Del Monte Philippines
10.2013 - 02.2015
No Degree - NC II Hardware Servicing
TESDA
04.2001 -
Bachelor of Science - Information Technology
Camiguin Polytechnic State College
04.2001 -
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