As a Transport Planner, Dispatcher, Claims Coordinator, and POD (Proof of Delivery) Specialist, I oversee various aspects of transportation logistics and customer service. My experience involves planning and optimizing transportation routes, assigning drivers, and ensuring timely deliveries. I coordinate with drivers, customers, and other stakeholders to resolve any issues that may arise during transportation. Additionally, I handle claims processing and documentation, ensuring accurate records of deliveries and resolving disputes efficiently. My multifaceted role contributes to the smooth and efficient operation of transportation services while prioritizing customer satisfaction and minimizing disruptions.
Microsoft Office
Analytics
SAP S/4 Hana
Cost Analysis
Transport economics
Problem-solving
Time management
Freight planning