Jonathan Sison
Marikina City, Metro Manila,00
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Telesales-training
02.2023 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Choreographer
Dance Theme Academy
10.2011 - 08.2020
- Adapted choreography as needed based on performer abilities or technical limitations of venues.
- Choreographed performances for individuals and groups.
- Composed sequences of steps and moves for dancers.
- Developed new choreography for shows and organized rehearsals with team members.
Production Crew Member
Production Department
04.2016 - 05.2016
Education
Bachelor of Science - Marketing Management
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
Quezon City, Metro Manila, Philippines06.2011
High School Diploma -
NANGKA HIGH SCHOOL
Marikina City, Metro Manila, Philippines04.2010
Skills
Dancing
Timeline
Customer Service Representative
Telesales-training
02.2023 - 05.2024
Production Crew Member
Production Department
04.2016 - 05.2016
Choreographer
Dance Theme Academy
10.2011 - 08.2020
Bachelor of Science - Marketing Management
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
High School Diploma -
NANGKA HIGH SCHOOL
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