Jonathan Macabus
Forever Cafe
Kawayan
3
Languages
1
year of professional experience
Customer-oriented professional with a strong background in luxury hospitality, delivering exceptional guest experiences through effective communication, problem solving, and teamwork. Recognized for adaptability, professionalism, and the ability to thrive in a fast-paced environments while maintaining high standards of customer satisfaction.
Work History
Intern
1 Year 1 Month- Provided exceptional customer service to enhance guest experiences and foster loyalty.
- Assisted in maintaining cleanliness and organization of cafe environment, ensuring adherence to health standards.
- Monitored stock levels and ordered supplies to ensure availability.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
Intern
6 Months- Assisted in daily restaurant and beverage operations.
- Welcomed and assisted guests according to JW Marriott service standards.
- Assisted with table setup and preparation before service.
- Took food and beverage orders under supervision.
- Served food and beverages properly and professionally.
- Responded to guest requests and provided personalized service.
- Maintained cleanliness and organization of service areas.
- Prepared tables, chairs, cutlery, glassware, and other service equipment.
- Assisted guests throughout their dining experience.
- Cleared and reset tables efficiently.
- Assisted during breakfast buffet operations.
- Prepared buffet stations and replenished food items.
- Assisted guests with buffet selections.
- Maintained cleanliness and presentation of buffet areas.
- Assisted with clearing and resetting tables.
- Assisted in preparing the bar area before operations.
- Assisted bartenders during busy service periods.
- Assisted in preparing function rooms and event areas.
- Set tables according to the event requirements.
- Assisted in serving food and beverages during functions.
- Communicated with kitchen and event teams.
- Cleared and reset tables during and after events.
- Helped ensure smooth guest flow and service.
Intern
3 Months- Prepared a variety of beverages and food items according to established recipes and presentation standards.
- Engaged customers by promoting new menu items, increasing awareness of seasonal offerings.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Science - Hospitality Management
- Recipient of 2026 Global Excellence Award (Institutional International Students Ambassador Rank 4)
- Member of Chef Society Organization 2022-2026
Skills
Problem-solving
Attention to detail
Multitasking
Teamwork and collaboration
Adaptability
Fast learner
Goal-oriented mindset
Social skills
Availability flexibility
Flexible schedule
Languages
English
tagalog
Thai
Timeline
Intern
JW Marriott Khao Lak Resort & Spa
01.2026 - 07.2026Read More
Intern
Migos Sutukil Ihaw-ihaw House
09.2025 - 12.2025Read More
Intern
Forever Cafe
07.2025 - 08.2026Read More
Biliran Province State University
Bachelor of Science from Hospitality Management
Read More