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Experienced and dedicated professional with over 6 years of proven expertise in delivering outstanding customer support in fast-paced call center environments, serving both the public and hearing-impaired communities. Known for a strong work ethic, reliability, and quick adaptability to new challenges, including remote work setups. Now eager to transition into a challenging role in HR or further advance within the dynamic field of customer service. Seeking a company where I can contribute effectively, grow professionally, and build a long-term career. Possesses exceptional skills in relationship and partnership building, adept at resolving complex issues and fostering customer loyalty through attentive listening and creative problem-solving. Ready to leverage experience and commitment to excellence to achieve mutual success and contribute to organizational goals.

Trainee entry level Customer Support Specialist who is Friendly and courteous has good interpersonal skills and the ability to resolve customer issues. Has good social communication and problem-solving abilities to create an efficient work environment based on the company's work at home guidelines. Adept at utilizing computer productivity software, maintaining high levels of customer service, and being adaptable to a given situation. Seeking to become a permanent Customer Support Specialist with growth opportunity.

Accomplished Outbound Specialist with a proven track record at Crisis Prevention Institute, adept in PROJECT MANAGEMENT and TEAM LEADERSHIP AND DEVELOPMENT. Spearheaded successful outbound campaigns, significantly enhancing customer retention. Expert in cross-functional collaboration, delivering impactful customer satisfaction improvements and operational efficiencies.

Self-motivated and positive individual with excellent communication and problem-solving abilities. Possessing foundational knowledge of customer relationship management and outbound sales techniques, including effective use of CRM software and data entry accuracy. Aiming to drive customer engagement and contribute to sales targets through dedication and strategic outreach.
Professional Outbound Specialist with strong experience in customer engagement, sales strategies, and lead generation. Demonstrates consistent focus on team collaboration and delivering results. Reliable in adapting to changing needs and environments. Skilled in communication, problem-solving, and relationship-building. Recognized for strong organizational skills and proactive approach to achieving targets.

Jonathan Listana

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Outbound Specialist

Tennis Instructor

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Bachelor of Science: Fisheries -

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Outbound Specialist

Tennis Instructor

Bachelor of Science: Fisheries -

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