Jonas Otis
Aklan,Philippines
Summary
Proactive Server Teamleader with a proven ability to enhance customer satisfaction through effective communication and service delivery. Manages dining area cleanliness to create inviting atmospheres. Streamlines order processing and billing accuracy using POS systems. Collaborates with team members to ensure timely delivery of high-quality service and personalised dining experiences.
Overview
7
7
years of professional experience
Work History
Server Teamleader
Aqua Boracay
Aklan, Philippines
03.2026 - 07.2026
- Served food and beverages promptly with focused attention to customer needs.
- Maintain cleaned and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills.
Restaurant Cashier/Server
Aqua Boracay
Aklan, Philippines
03.2022 - 02.2026
- Counted cash in drawers at shift start and end for accuracy.
- Greeted customers and identified needs to support purchase decisions.
- Balanced cash drawers after each shift to maintain accurate accounting.
Public Area Attendant
The District Boracay
Aklan, Philippines
03.2019 - 02.2020
- Executed deep cleaning schedules for public areas, ensuring compliance with sanitation standards.
- Conducted inspections of restrooms, lobbies, and corridors to establish and prioritise cleaning tasks.
- Coordinated event-area preparations with event planners to ensure optimal readiness for public events.
Education
Bachelor of Science - Hotel and Restaurant Management Technology
Aklan State University- CIT
Kalibo, Aklan01-2019
Skills
- Order taking
- POS system operation
- Cash handling
- Customer service
- Team collaboration
- Teamwork
- Multitasking efficiency
- Clear communication
Languages
Filipino
Advanced
C1
English
Intermediate
B1
Timeline
Server Teamleader
Aqua Boracay
03.2026 - 07.2026
Restaurant Cashier/Server
Aqua Boracay
03.2022 - 02.2026
Public Area Attendant
The District Boracay
03.2019 - 02.2020
Bachelor of Science - Hotel and Restaurant Management Technology
Aklan State University- CIT