JONAR HORCA
Taguig city,Philippines
Summary
- Accomplished sales technician with extensive expertise in customer engagement and problem-solving at OCTAGON COMPUTER STORE in Taguig City, Philippines. Demonstrates exceptional proficiency in technical troubleshooting, sales analysis, and inventory management, consistently achieving target results and elevating customer satisfaction. Previous roles include stock clerk at Landers Superstore BGC and area sales specialist at Columbia’s International Food Product Inc., where skills in product promotion and effective communication were refined. Dedicated professional with expertise in customer service and team collaboration. Drives results through strong communication and problem-solving abilities. Committed to understanding customer needs and delivering tailored solutions.
Overview
8
8
years of professional experience
Work History
Sales Technician
OCTAGON COMPUTER STORE
TAGUIG CITY, PHILIPPINES
07.2023 - 12.2025
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Actively listened to customers to fully understand requests and address concerns.
STOCK CLERK
Landers Superstore BGC
Taguig city
09.2022 - 02.2023
- Assisting customers through product and promo.
- Offers the more valuable product that we have on the store.
- Inventory the items in the storage.
- Withdrawing and display the items on Sella.
- Audit every item that has been sold and pullout.
- Make the sella have good display no damage the items.
- Having good customer service.
AREA SALES SPECIALIST
COLUMBIA’S INTERNATIONAL FOOD PRODUCT INC.
02.2020 - 11.2020
- The main objective of a Sales Coordinator is to recognize potential clients.
- Must be able to also convert potential clients into buyers by representing the product adequately and in its true nature.
- Providing inputs and ideas to the marketing team on how to pursue a potential client.
- Must also be able to educate the customer on developments in the product and establish a strong relationship between the customer and the company.
- Should be able to decide the prices at which the product should.
- Must be able to conduct a detailed study of the weekly, monthly and annual sales by a team.
- Should be capable of being polite and must tend to all the needs and demands of a customer.
Administrative Staff
PurCee International
01.2018 - 01.2019
- Perform basic bookkeeping activities.
- Plan and arrange and manage meetings and Maintain electronic and physical files.
- Maintain weekly schedules of employees.
- Organize and provide documents, reports and information and Maintain and reorder office supplies.
- Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
- Receives products and coordinates delivery and Prepares loads for shipment.
- Takes steps to avoid quality control issues and, Makes sure warehouse capacity is kept at optimal levels.
Education
Bs Civil Engineering -
New Era University
Quezon city01.2019
Skills
- Microsoft Excel
- Microsoft Word
- Sale
- Technical troubleshooting
- Product knowledge
- Product promotion
- Customer engagement
- Communication skills
- Task collaboration
- MS Office Suite
- Sales analysis
- Team collaboration
- Inventory management
- Customer service
- Problem solving
- Effective communication
Languages
English
Websites, Portfolios and Profiles
FACEBOOK: JNR HORCA
References
- Angelito V. Dungca, Davao and Dadiangas Distributor System Inc., 0928-793-4836
- Yally Jean Espano Maycong, Deped - South Cotabato, 0975-279-6149
Custom Section
Non-professional
Timeline
Sales Technician
OCTAGON COMPUTER STORE
07.2023 - 12.2025
STOCK CLERK
Landers Superstore BGC
09.2022 - 02.2023
AREA SALES SPECIALIST
COLUMBIA’S INTERNATIONAL FOOD PRODUCT INC.
02.2020 - 11.2020
Administrative Staff
PurCee International
01.2018 - 01.2019
Bs Civil Engineering -
New Era University