Jona Mae Montales
Antipas
Summary
Dynamic and results-oriented Service Advisor with a proven track record at Motorstar, where I enhanced productivity by anticipating customer needs and delivering exceptional support. Skilled in customer service and computer literacy, I excel in multitasking and organization, ensuring high levels of customer satisfaction. My approach is characterized by keen attention to detail and active listening, driving improvements in service delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Advisor
Motorstar
05.2018 - 01.2019
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and backed up other customer service managers.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor Of Science In Business Administration - Financial Management
Central Mindanao Colleges
Kidapawan City, Cotabato04.2018
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Listening skills
Certification
Currency Familiarization and sorting workshop.
Timeline
Service Advisor
Motorstar
05.2018 - 01.2019
Bachelor Of Science In Business Administration - Financial Management
Central Mindanao Colleges
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