Jonalyn Villafuerte
Information Technologist
Davao City
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Factory Worker
Nissin Kasie
Matsusaka
09.2017 - 04.2019
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Receptionist
Michael Jhon Montederamos Uy
Davao City
08.2014 - 08.2017
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
College Diploma - Information Tecnology
Interface Computer College
Anda Rizal Center Bldg.Anda St.,Cor. Davao City 06.2020 - 08.2023
Skills
General housekeeping
Accomplishments
"PASSER"
NC3 Visual Graphic design
NC3 Web development
NC2 Animation
Timeline
College Diploma - Information Tecnology
Interface Computer College
06.2020 - 08.2023
Factory Worker
Nissin Kasie
09.2017 - 04.2019
Receptionist
Michael Jhon Montederamos Uy
08.2014 - 08.2017
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