Jonalyn Satur
Compliance Officer
Marikina City,National Capital Region
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Compliance Officer
Royal Caribbean International
Miami, FL
12.2025 - Current
- Developed and implemented compliance programs, ensuring adherence to regulatory standards and policies.
- Conducted thorough audits and risk assessments, identifying compliance gaps and recommending corrective actions.
- Collaborated with cross-functional teams to enhance compliance training, improving staff awareness and engagement.
- Monitored regulatory changes and updated internal policies, maintaining organizational compliance and reducing risk exposure.
Culinary Operations Coordinator
Royal Caribbean Cruise Lines
02.2023 - 12.2025
- Support executive chef with project-related administrative tasks for shipboard culinary operation while upholding strict confidentiality as needed.
- accountable for monitoring financial performance of galley operation.
- ensuring culinary operations meet par level standards.
- Facilitated communication with shoreside office regarding onboard equipment orders and requests. Coordinated submission of USPH reports and corrective actions to ensure compliance. Managed reporting related to galley operations, enhancing operational efficiency.
- Coordinated culinary operations, ensuring compliance with safety standards and enhancing service efficiency.
Commis I/ Pantry Cook Assistant
Royal Caribbean Cruise Lines
Miami, FL
10.2018 - 02.2023
- Prepared and plated a variety of dishes, ensuring quality and presentation standards were met.
- Assisted in maintaining inventory levels, preventing shortages and optimizing kitchen efficiency.
- Collaborated with chefs to develop menu items, enhancing guest dining experiences on board.
- Maintained cleanliness and organization of pantry areas, supporting a safe and efficient workspace.
Customer Service Representative Finance Account
Sitel/ Pitney Bowes
01.2021 - 06.2021
- Resolved customer inquiries and concerns efficiently, enhancing client satisfaction and loyalty.
- Educated clients on financial products and services, ensuring accurate information dissemination.
- Collaborated with cross-functional teams to streamline processes, improving overall service delivery.
- Managed account updates and transactions meticulously, maintaining compliance with financial regulations.
Assistant Kitchen Supervisor
Café Mary Grace (Mary Grace Foods Inc.)
05.2016 - 09.2018
- Supervised daily kitchen operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored kitchen staff, enhancing team performance and improving service quality.
- Managed inventory levels, ensuring timely restocking and reducing waste through effective tracking.
- Implemented process improvements, leading to streamlined operations and increased kitchen efficiency.
Line Cook/ Kitchen Staff/ Hot and Cold Kitchen
Café Mary Grace (Mary Grace Foods Inc.)
06.2013 - 05.2016
- Prepared and presented diverse menu items, ensuring high-quality dishes for customer satisfaction.
- Maintained kitchen organization and cleanliness, contributing to a safe and efficient work environment.
- Trained and mentored junior kitchen staff, enhancing team skills and improving overall kitchen performance.
- Assisted in inventory management, ensuring timely restocking of ingredients and kitchen supplies.
Dining staff/ Food Server
Café Mary Grace (Mary Grace Foods Inc.)
10.2012 - 12.2012
- Delivered exceptional customer service by efficiently taking orders and ensuring accurate meal delivery.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Assisted in training new staff members, promoting adherence to service standards and operational procedures.
Education
Food and Beverages Services
Punlaan School
San Juan, Metro Manila, Philippines 04.2001 -
Skills
Regulatory adherence
Compliance documentation
Audit execution
Risk assessment
Food safety regulations
Process improvement
Training enhancement
Cross-functional collaboration
Program development
Timeline
Compliance Officer
Royal Caribbean International
12.2025 - Current
Culinary Operations Coordinator
Royal Caribbean Cruise Lines
02.2023 - 12.2025
Customer Service Representative Finance Account
Sitel/ Pitney Bowes
01.2021 - 06.2021
Commis I/ Pantry Cook Assistant
Royal Caribbean Cruise Lines
10.2018 - 02.2023
Assistant Kitchen Supervisor
Café Mary Grace (Mary Grace Foods Inc.)
05.2016 - 09.2018
Line Cook/ Kitchen Staff/ Hot and Cold Kitchen
Café Mary Grace (Mary Grace Foods Inc.)
06.2013 - 05.2016
Dining staff/ Food Server
Café Mary Grace (Mary Grace Foods Inc.)
10.2012 - 12.2012
Food and Beverages Services
Punlaan School
04.2001 -