Jonalyn Cruzana
Taguig City
Summary
With 5 years of dedicated experience as a Virtual Assistant, Sales Associate and Appointment Setter in Business-to-Business campaigns, I have honed my skills in direct engagement with business owners and managers. My proficiency extends to technical competence, innovation, competitiveness, and efficiency. These attributes have consistently contributed to my success in driving results and fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Executive Assistant
5StarVA
03.2024 - 10.2025
- Provided comprehensive administrative support remotely, managing my client's schedules, emails, and tasks to streamline workflows and enhance their productivity.
- Conducted in-depth research and compiled data, creating reports and presentations that informed my client's decision-making and supported their business growth.
- Utilized a variety of digital tools and platforms to coordinate projects and maintain effective communication, ensuring timely delivery of services and achieving high client satisfaction.
Sales Associate
TSD Global
03.2023 - 02.2024
- Dynamic and result-driven professional with a proven track record in B2B product upselling
- Proficient in effective communication and product knowledge to drive customer engagement and satisfaction
- Demonstrated proficiency in billing processes, ensuring accuracy and efficiency in a financial transaction
Product Resource Trainer / Sales Engineer
Movate (formerly CSS Corp)
06.2020 - 03.2023
- Led client meetings, adeptly representing agent performance metrics and key performance indicators (KPIs) to ensure alignment with client expectations and objectives
- Manage administrative tasks efficiently, including data entry, documentation, and maintaining accuracy in all training activities.
- Developed engaging Visual Aids and training materials to facilitate effective learning and development programs, enhancing employee performance
Education
Technical Vocational Livelihood -
Mati Polytechnic College
01.2019
Skills
- Salesforce
- Canva
- HubSpot
- Microsoft offices
- Administrative Task
- Sales Pitching
- Customer Support
Hobbies and Interests
Dancing, Cooking, and Movies
Timeline
Executive Assistant
5StarVA
03.2024 - 10.2025
Sales Associate
TSD Global
03.2023 - 02.2024
Product Resource Trainer / Sales Engineer
Movate (formerly CSS Corp)
06.2020 - 03.2023
Technical Vocational Livelihood -
Mati Polytechnic College