Google Workspace
Jonah Shiela Rañin
Senior Technical Assistant
Quezon City
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Professional secretariat with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Technical Assistant
Department of Education
Pasig City
07.2019 - 03.2023
- Gathered, organized and distributed technical documentation.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems and delivered 80-95% successful procurement of handled projects.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Organized and detail-oriented with strong work ethic.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Administrative Assistant
Department of Education
Pasig City
01.2018 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and procurement data.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Managed 100% filing system, entered data and completed other clerical tasks.
Customer Service Representative
Alorica
Marikina City
09.2017 - 12.2017
- Updated account information to maintain customer records.
- Offered advice and assistance to over 50 customers per day, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
High School English Teacher
Siloam Christian Academy
Quezon City
06.2016 - 05.2017
- Prepared comprehensive English curriculum for multiple classes.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Led interesting and diverse group activities to engage over 50 students in course material.
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Education
Bachelor of Science - Education
University of Rizal System
Montalban, Rodriguez Rizal, Philippines 06.2012 - 04.2016
Skills
Administrative skills
Customer or student assistance
Filing and data archiving
Spreadsheet management
Mail handling
Multi-line phone proficiency
Office administration
Meeting minutes
Contract agreement preparation
Paperwork drafting
Travel coordination
Meeting arrangements
Time management
Documentation and reporting
Records management
Software
Microsoft Office 365
Adobe
Canva
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Technical Assistant
Department of Education
07.2019 - 03.2023
Administrative Assistant
Department of Education
01.2018 - 06.2019
Customer Service Representative
Alorica
09.2017 - 12.2017
High School English Teacher
Siloam Christian Academy
06.2016 - 05.2017
Bachelor of Science - Education
University of Rizal System
06.2012 - 04.2016