A dynamic Security Supervisor with proven expertise at Hilton Clark Sun Valley Resort, excelling in team leadership and risk analysis. Enhanced security protocols and Skilled in CCTV monitoring and incident investigation, fostering a safe environment through effective training and compliance management. Committed to excellence in safety and security operations.
Knowledgeable in Security and Fire Life Safety with background in overseeing security operations and ensuring safety of personnel and property. Proven ability to manage emergency situations and implement effective security protocols. Demonstrated leadership and communication skills in training and supervising security teams.
Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Experienced with coordinating security measures and directing security staff. Utilizes effective team leadership to maintain safe and secure environment. Knowledge of emergency response protocols and risk management strategies.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Has a willingness to learn and accept constructive criticism for me to grow in a certain aspects and chose career.
Always willing to mentor and support other' learning" and a strong advocate for peer development as well as knowledge transfer.
Passionate about helping others grow through guidance and knowledge sharing. Committed to suport the Team and individual growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Supervisor
Hilton Clark Sun Valley Resort
Clark Freeport Zone, Pampanga
06.2023 - Current
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Developed and implemented strategies to prevent and respond to security incidents.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Collaborated with management to develop security policies and procedures.
Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
Improved effectiveness of surveillance systems by overseeing upgrade of security cameras and monitoring equipment.
Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
Developed and enforced emergency response plans, preparing team for various security scenarios.
Increased security awareness among staff with comprehensive training sessions.
Responded swiftly to security incidents and effectively resolved security issues.
Supervised team of 27 security personnel during shift.
Kept team compliant with security protocols and appearance standards.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Providing best customer service with light of hospitality to our guest/s
Security Investigator
Fontana Development Corporation
Claro M Recto Highway, Clark Freeport Zone
03.2017 - 05.2023
Provided exceptional customer service to clients, resolving security concerns promptly and professionally.
Collaborated with law enforcement agencies to ensure timely information sharing and joint efforts in resolving cases.
Monitored security systems regularly, identifying potential risks or areas requiring further investigation.
Developed strong relationships with internal departments, fostering open communication channels for effective collaboration during investigations.
Supported legal proceedings with detailed investigative reports, providing critical evidence for case resolutions.
Contributed to a safer work environment by swiftly addressing internal threats such as employee theft or misconduct.
Presented findings to management teams concisely and accurately, enabling informed decision-making regarding risk mitigation strategies.
Enhanced security measures by conducting thorough investigations on potential threats and vulnerabilities.
Increased team efficiency by providing training and guidance on best practices for conducting successful investigations.
Prevented security breaches by implementing comprehensive investigative strategies for high-risk situations.
Assisted in the development of departmental policies and protocols, minimizing potential threats to company assets.
Prioritized caseloads effectively, ensuring that critical incidents received immediate attention and resolution efforts were focused where most needed.
Maintained accurate records of all investigative activities, enabling easy access to information when needed for follow-up actions or reporting purposes.
Interviewed and interrogated suspects.
Conducted interviews with witnesses and clients.
Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.
Education
Master of Science - Criminal Justice And Education
Philippine College of Criminology
Metro Manila
01-2026
No Degree - Certified Security Professional
Philippine Society For Industrial Security
Malate, Metro Manila, Philippines
07-2024
No Degree - Certified Security And Safety Manager's Course
PSSPPA INC.
Quezon City, Metro Manila, Philippines
10-2022
No Degree - Certified Security And Safety Investigator
PSSPA INC.
Quezon City, Metro Manila, Philippines
09-2022
Bachelor of Science - Criminology
Holy Angel Univeristy
Angeles City, Province Of Pampanga, Philippines
04-2016
Skills
Team leadership
CCTV monitoring
Security personnel training
Patrol operations
Security management
Daily incident reporting
Staffing and scheduling
Emergency response
Safety and security regulations
Personnel supervision
Emergency management
Security screening
Surveillance
Risk analysis
Incident investigation
Security planning
Physical security
Employee relations
Staff hiring
Security officer development
Threat assessment
Operations management
Crime prevention
AED training
Physical restraint training
Employee performance evaluation
Investigative procedures
Law enforcement collaboration
Crisis management
Access systems and patrol
Asset protection
Investigations expert
Incipient fire safety training
Compliance management
Criminal investigations
Interrogation techniques
Background investigations
Interviews and interrogations
Daily status reports
Surveillance systems
Security team leadership
Security training
Report writing
Microsoft office
Incident reports
Accomplishments
- Registered Criminologist since 2016 with average of 86.40
- Commendation for demonstrating integrity through honest and trustworthiness when recovered a lost and found cash during search amounting P27,000 which was found at the back of safety deposit vault cabinet inside the master's bedroom of Villa 3171 that was later claimed by the rightful owner.
- Fontana Development Corporation Employee of the month for January 2023
- Given commendation by Philippine Society for Industrial Security as Ranked no. 2 with an average of 90.86 in Certified Security Professional Certification Program
Certification
- Certified Security and Safety Investigator
- Certified Security and Safety Manager
- Certified Security Professional
- Certification of Attendance for Filipino Brand of Service Excellence
Timeline
Security Supervisor
Hilton Clark Sun Valley Resort
06.2023 - Current
Security Investigator
Fontana Development Corporation
03.2017 - 05.2023
Master of Science - Criminal Justice And Education
Philippine College of Criminology
No Degree - Certified Security Professional
Philippine Society For Industrial Security
No Degree - Certified Security And Safety Manager's Course
PSSPPA INC.
No Degree - Certified Security And Safety Investigator