Jonah Orongan

• Advise clients on how to sell healthy lifestyle merchandise and services to their customers.

• Conducts Business Opportunity Meeting for new prospects and clients

• Developed strong rapport with customers and created positive impression of business.

• Conducts Training for new dealers giving them direction, guidance, vision & tasks

• Conducts New Dealer’s Orientation regarding company’s mission and vision.

• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Health and Wellness products.

• Structures training plans to meet dealers & leaders objective

• Coordinate daily Front of the house and back of the house restaurant operations

• Deliver superior service and maximize customer satisfaction

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed sales & restaurant total operation’s reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word of mouth and restaurant events.

• Handling more than 200 employees including store supervisor, warehouse supervisor, counter supervisor, buyer, HR personnel, Treasury personnel, senior sales, sales advisers, cashiers, baggers, driver, security personnel and cleaners during opening and closing the stores.

• Responsible for achieving sales quota, sales growth, generate STORE INCOME and ensure to achieve store budget and lessen OPEX.

• Responsible for planning, coordinating, controlling and directing selling operations.

• Trains employees on the job and recommends further appropriate training for potential subordinates.

• Monitors and reviews sales performance and makes necessary recommendations in the preparations of sales plans.

• Initiates / implements sales strategies and monitors employee incentive sales schemes.

• Responsible for the execution of merchandise display techniques that will boost sales and promote customer circulation of the whole store.

• Entertains customers’ complaints and attempts to resolve the same to maintain/promote good public relations.

• Supports Management goals, decisions, requirements and expectations.

• Responsible for monitoring 30 employees, opening and closing the stores.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Coached sales associates on product knowledge by using wide variety of training tools.

• Prepared and organized various reports including daily sales reports, weekly feedback reports & monthly reports.

• Responsible for all cash control, inventory control, merchandised, ordering, and maintenance activities.

• Responsible to achieve planned turnover for the store with the effective use of the available commercial reports like best & worst sellers and department bench marking reports.

• Responsible for the development of own team for future promotion opportunities using S.W.O.T. analysis & giving S.M.A.R.T. goals.

• Contribute suggestions as part of the annual budgetary planning process to the Brand Manager and Operations Manager in relation to specified stores.

• Takes responsibility for analyzing stock management information available to ensure sales opportunities are maximized.

• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

• Handling 15 employees including asst. manager, supervisors, senior sales, sales advisers, cashiers and cleaners during opening and closing the stores.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

• Rotated stock to achieve optimum appeal and minimize shrinkage.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Responsible for keeping the records of the products, damaged product, sales and requirements.

• Manage operating costs within budgetary guidelines.

• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

• Operate an effective stock management system to maximize sales and profitability.

• Ensure the prevention of stock losses within the store by driving awareness and implementing preventative plans.

• Ensure continuous staff development and performance management.