Working out
JONAH LUMANLAN
Bell Attendant
Antipolo City
Summary
Dedicated Bellman with a solid work history. Highly effective at providing excellent service and enjoys working with all sorts of personality types.
Overview
5
5
years of professional experience
Work History
Bell Attendant
Solaire Resort and Casino
Parañaque
02.2019 - Current
- Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
- Escort all guests checking in to their accommodations following hotel procedure
- Inform them about all hotel and guest room features, hotel facilities, and emergency procedures
- Assist guests with their luggage and acknowledge them by name
- Maintains constant communication with the Front Office to ensure guests are comfortable with accommodations and are familiar with room offerings and features
- Assist guests and visitors in and out of vehicles, including assisting guests with loading/unloading luggage and any special needs
- Incumbents will supply guests with directions, arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation requests as needed.
Education
Bachelor's Degree - Hotel and Restaurant Management
Our Lady of Fatima University
Skills
Guest errandsundefined
Training
- Forbes Arrival and Departure Training at Solaire - 2021-2022
- Forbes Deep Dive Training at Solaire - 2019
- Helipad Operations at Solaire
- Hospitality Supervisor Certificate (HSC)- Sept 2018
- Intern Doorman at Solaire Resort and Casino - Jul-Sept 2018
- Food Server (OJT) at Shakey's Pizza Parlor - Apr-Jun 2017
- Convention 2017 CHIM 101: Innovation, Tradition, Perfection, The Millennial Generation at Diamond Hotel
- Convention 2016 CHIM: Mice International Conference at Manila Hotel
Interests
Reading Books
Running and Basketball
References
Jerome Uy
Chief Concierge - 09153549827
Gabriel Dasmariñas
Concierge Supervisor - 09179677960
Timeline
Bell Attendant
Solaire Resort and Casino
02.2019 - Current
Bachelor's Degree - Hotel and Restaurant Management
Our Lady of Fatima University
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